Analyst

• Analyst, Embedded Networks – Regulation and Compliance
• Help build a new compliance function to protect customers in NSW embedded networks.
• Work on regulation and compliance processes that give customers access to free dispute resolution and clear prices.
• Advance your career with a small, highly skilled team in an independent government agency.
• Ongoing role commencing January 2027 based in Central Sydney, with flexible and hybrid working options.

About the role

We are looking for an Analyst to join the new Embedded Networks team in our Regulation and Compliance division.

From 1 July 2026, IPART has been responsible for monitoring and enforcing new requirements for embedded network sellers in NSW. Sellers supply electricity, gas, hot water and centralised air-conditioning to customers in embedded networks, including apartments, retirement villages, land lease communities and shopping centres.

Sellers must now be members of the Energy & Water Ombudsman NSW (EWON) and publish their services and prices on their websites. IPART’s maximum prices and billing standards are expected to follow in 2027.

This is an opportunity to help establish a new compliance function and shape how it works.

Some of your key accountabilities will include

• Writing and presenting briefings and evidence to the Tribunal and senior staff to support decision-making.
• Responding to enquiries and complaints from customers, sellers and industry, and referring matters to partner agencies where needed.
• Monitoring sellers’ compliance, analysing data from EWON and other sources, and identifying non-compliance.
• Developing proportionate, risk-based responses to non-compliance, from education through to enforcement.
• Helping to develop procedures, templates, guidance and fact sheets for the new function.
• Reviewing and improving policies, procedures and reporting frameworks to align with legislative and business requirements.
• Working with the legal team to interpret the regulation and prepare compliance and enforcement actions.

About you

We’re looking for someone who

Enjoys analysing information and finding practical solutions.

Writes clearly and concisely for different audiences, from the Tribunal to members of the public.

Builds strong working relationships with stakeholders.

Manages competing priorities and is comfortable working in a new team where processes are still being developed.

Remains calm and professional when handling enquiries and complaints.

Is motivated to learn and adapts quickly to change.

Experience in regulation, compliance or the energy sector would be an advantage but is not essential. Relevant tertiary qualifications or professional experience are required for this role. A positive attitude, willingness to learn, adaptability and teamwork are essential.

What we offer

• Competitive salary range of $116,493–$125,966 per annum, plus employer contributions to superannuation and annual leave loading.
• Central Sydney office location with flexible working options.
• A supportive, inclusive and high-performing workplace.

You can read the

Role Description

.

About us

The Independent Pricing & Regulatory Tribunal (IPART) makes the people of NSW better off through its independent decisions and advice. We help people get safe and reliable services at a fair price.

IPART undertakes independent regulatory functions in the water, transport, local government and energy sectors in NSW. We also undertake reviews and investigations into a wide range of economic and policy issues.

Our organisational values are

• Integrity and courage – we are willing to make the difficult decisions.
• Curiosity and openness – we seek out and develop new ideas that will improve our work.
• Respect and inclusion – we bring together diverse experiences and skills to generate better solutions.
• Making a difference – we pursue better outcomes for the people of NSW.
• If your values align with ours, we want to talk to you!
• For more information, visit
• Work at IPART
• .
• Applying for the role

Please submit

• A cover letter of no more than 2 pages addressing the requirements detailed in the Role Description.
• A resume of no more than 5 pages clearly outlining your skills and experience relevant to this role.
• Applications close: 10.00 am on Monday, 23 November 2026. Late applications will not be accepted.
• For further information about the role, contact Daniel Suh, Principal Analyst.

Email

[email protected]

Phone: (02) 9019 1975

What to expect next

We want to provide you with a transparent and considerate recruitment experience. Once you submit your application, you’ll receive a confirmation email. After the advertisement closing date, all applications will be carefully reviewed by the hiring manager and/or selection panel.

If you are shortlisted, we may contact you and invite you to an interview. This may be in person, over the phone or by video call. You may also be asked to complete role-related assessment tasks, such as a written assessment, skills-based test or psychometric assessment. Reference checks will be conducted for candidates progressing to the final stages.

Our commitment

IPART welcomes and encourages applications from people of diverse backgrounds, including Aboriginal and Torres Strait Islander peoples; people living with disability; people from culturally and linguistically diverse backgrounds; the LGBTQI+ community; people with lived experience of mental health issues; veterans; people of mature age; and other diverse communities.

IPART acknowledges the Traditional Custodians of the lands where we work and live. We pay respect to Ancestors and Elders past and present. We recognise and learn from the strengths of First Nations peoples of New South Wales and their continuing connection to, and unique cultural and spiritual relationship with, Country.

Reasonable adjustments

The selection process will include assessment techniques to determine your suitability. You can request reasonable adjustments at any stage by indicating this in your application, contacting the hiring manager, or contacting the Human Resources team at

[email protected]

or (02) 9372 9178.

This recruitment process will include pre-employment screening.

To apply for this role, you must be an Australian citizen or permanent resident of Australia, or a New Zealand citizen with a current New Zealand passport.

This recruitment activity may result in the creation of a talent pool to fill other ongoing and temporary vacancies for similar roles within IPART. Placement in the talent pool remains valid for 18 months.

Visit the

Capability Application Tool

to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the Role Description.