People & Culture Manager

• N U A G E D E S I G N S
• Miami, FL (Hybrid) · Reports to Director of People & Culture · Full-Time - Exempt
• We elevate life’s most meaningful celebrations through inspired design, exceptional service, and genuine care.
• T H E C O M P A N Y

About Nuage Designs

For over two decades, Nuage Designs has set the standard for couture linens and luxury event rentals — trusted by the world’s top event planners, Fortune 500 companies, and luxury hotels to make moments extraordinary.

Founded in Miami’s Wynwood district in 2004, we’ve grown into a team of over 140 across Miami, New York, and Chicago — and we’re just getting started. Now entering our most ambitious chapter yet, we’re doubling down on people who care deeply about quality, design, and the art of the unforgettable.

That growth is guided by how we work, not just what we make. We care deeply about our people, our partners, and our craft, and we elevate every experience by going beyond expectations at every touchpoint. We own the outcome, leading with integrity and holding ourselves accountable for the results we deliver — our products may be rented, but the results we deliver are ours. We win as one, building trusted partnerships and shared success through open collaboration, and we grow forward by staying curious, creative, and always learning.

We’re looking for exceptional people who are energized by growth, inspired by craft, and ready to help shape a company at an inflection point. If that sounds like you, we’d love to hear from you.

T H E R O L E

The Opportunity

The People & Culture Manager drives how Nuage hires across Miami and Chicago and welcomes its Miami team. This role owns recruiting for every line-level position in Miami & Chicago (warehouse, laundry, sewing, tabletop, furniture, fulfillment, drivers and driver helpers) and owns the onboarding and orientation experience in Miami that turns a new hire into a confident, productive team member in their first 90 days.

Nuage is moving to a model where year-round work is covered by Nuage employees and temporary staff are used only for seasonal peaks. That means a steady pipeline of new hires and temp-to-hire conversions, and this role will lead it. On the days the Director of People & Culture works remotely, this role is the on-site point of contact for all HR needs, so the Miami headquarters has full People & Culture coverage every day of the week.

Schedule: hybrid. In office Monday (new hire onboarding and orientation), Wednesday and Friday; remote Tuesday and Thursday. The schedule may flex for hiring events, peak season and business needs.

W H A T Y O U ’ L L D O

Duties & Responsibilities

Recruiting & Staffing

Own full-cycle recruiting for all Miami & Chicago line-level and hourly positions: job postings, sourcing, phone screens, interview scheduling, offers and hiring decisions alongside department managers. Chicago temp-to-hire conversions are handled by the Chicago People & Culture Manager.

Build and maintain a steady candidate pipeline through job boards, social media, referrals, community and workforce partners, schools and on-site hiring events.

Partner with operations managers on staffing plans and seasonal forecasts so open positions are filled before peak periods, not during them.

Lead temp-to-hire conversions for Miami: work with managers to identify strong temporary workers, convert them to Nuage employees.

Coordinate pre-employment steps, including background checks and, for driver roles, DOT drug testing, motor vehicle records and driver qualification files.

Hand off Chicago hires to the Chicago People & Culture Manager for onboarding, with complete candidate files and pre-employment steps finished.

Track and report recruiting metrics such as open positions, time-to-fill, offer acceptance, source of hire and 90-day retention.

Keep the hiring process consistent, fair and compliant, including structured interviews, documented selection decisions and equal employment opportunity practices.

Tend to any in person candidates and temps-to hire that need assistance completing on-line application.

Onboarding & Orientation

• Own the new hire experience from offer acceptance through the first 90 days.
• Run Monday new hire orientation, as needed: company culture and values, policies, safety, benefits overview and introductions to the team and leaders.
• Complete new hire paperwork accurately and on time, including Form I-9, E-Verify, tax forms and policy acknowledgments, and keep personnel files audit-ready.
• Partner with managers and trainers so every new hire has a schedule, equipment, PPE and a first-week plan before day one.
• Hold 45-day check-ins with new hires and managers to catch issues early and improve retention.
• Continuously improve onboarding materials and keep them available in English and Spanish.
• Assist new hires with Benefit selections.

HR Support & Employee Relations

• Serve as the on-site HR point of contact on Wednesdays and Fridays, covering the Director of People & Culture's remote days.
• Answer employee questions on policies, pay, time off, leaves and benefits, and escalate complex issues to the Director.
• Provide first-line employee relations support: listen to concerns, document conversations, help managers address attendance and performance issues, and support investigations as assigned.
• Process personnel actions such as new hires, transfers, pay changes and separations in the HRIS (Paycom).
• Support company-wide People & Culture programs, including recognition, engagement events, training and Culture Committee activities.

HR Operations & Compliance

• Maintain accurate employee records and HRIS data, and run recurring reports for leadership.
• Help keep Nuage compliant with federal and Florida employment laws, including I-9/E-Verify, wage and hour, and EEO recordkeeping.
• Keep required postings, handbook acknowledgments and HR forms current.
• Support special projects such as the HRIS implementation, policy updates and process improvements.
• W H O Y O U A R E

Qualifications & Experience

• Strong judgment, discretion and the ability to handle confidential information.
• A people person: warm, approachable and comfortable building trust with hourly team members and managers alike.
• Highly organized, able to manage many open positions and new hires at once without dropping details.
• Clear, professional communicator in person, by phone, by text and in writing.
• Comfortable in a fast-paced, hands-on environment, including time on the warehouse floor.

Required

• Fluent in English and Spanish (spoken and written).
• 3+ years of HR experience, including at least 2 years of high-volume recruiting for hourly, warehouse, logistics, hospitality or similar roles.
• Hands-on experience with onboarding, Form I-9 and E-Verify.
• Working knowledge of federal and Florida employment laws and HR best practices.
• Experience with an HRIS or applicant tracking system, and proficiency with Google Workspace or Microsoft Office.

Preferred

• Bachelor's degree in Human Resources, Business or a related field.
• SHRM-CP or PHR certification.
• Experience with Paycom.
• Experience recruiting CDL or non-CDL drivers and familiarity with DOT hiring requirements.
• Experience managing staffing agency partnerships and temp-to-hire programs.
• Experience in event rentals, hospitality, logistics or light manufacturing.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Prolonged periods sitting at a desk and working on a computer.

Regularly walk the warehouse floor to meet with managers and employees and lead orientation tours.

Must be able to lift up to 15 pounds at times.

Must be able to communicate effectively in person and via phone, video call and email.

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position.
• This position operates in a professional office environment at the Miami headquarters, with regular time in the warehouse, where noise, varying temperatures and moving equipment are present.
• Hybrid schedule: in office Monday, Wednesday and Friday; remote Tuesday and Thursday.
• Occasional early mornings, evenings or weekends may be required for hiring events, orientation and business needs.
• T H E O F F E R

Why Nuage Designs

Nuage is pleased to offer the following compensation package

Salary range: commensurate with experience.

Benefit offerings including medical, dental, vision, and life insurance.

401K with company match.

PTO.

Holiday Pay.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

Employment with Nuage Designs is at-will, meaning that either the employee or the Company may terminate the employment relationship at any time, with or without cause, and with or without notice. Nothing in this job description constitutes a contract of employment or a guarantee of continued employment.

Nuage Designs is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment and do not discriminate on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state or local law.

In accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws, Nuage Designs provides reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodation to perform the essential functions of this position, to participate in the application or interview process, or to enjoy equal benefits and privileges of employment, please contact People & Culture. Requests for accommodation will be evaluated on a case-by-case basis and will not affect the applicant’s consideration for employment.