Commercial Account Manager Stevenage

Exciting opportunity for a specialists in Telecoms!

We are looking for a full time Commercial Account Manager.

About the role

• Fantastic opportunity for someone with some Account Management or Relationship Management experience.
• Would also suit someone with technical knowledge and experience of the telecommunications industry, that is looking to use this knowledge in an Account Management setting.
• This is an entry level position, so learning and development within the role is required.
• The successful candidate will work with the Client Management team to build the required knowledge and skillset to successfully manage their own set of new and existing clients.
• The role requires occasional travel to client sites as well as time spent in the Stevenage office and working from home.
• Salary between £24K and £27K with a £500 per month car allowance and potential to earn sales commission.

Key responsibilities

• Account Management of existing and new clients.
• Identify and build relationships with key stakeholders both internally and with your clients.
• Act as the communication between organisation and the client.
• Ensure Invoicing and Billing is fully representative of contractual terms.
• Oversee the introduction of Additional Skills and Services into your clients.
• Own Account Review meetings both internally and with your client.
• Build an intimate knowledge of clients’ services and the SLA’s and KPI’s associated.

Some experience of the below would be beneficial

• Knowledge of the telecommunications industry.
• Good communication skills.
• Familiar with Microsoft Office.
• Knowledge of how to analyse data for performance trends.

Apply to find out more !

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