Product Manager

We are looking for a high-impact individual to join the Product team. We thrive on the belief that ownership is paramount. We seek those who embody the ‘will to get it done or do it myself’ attitude, a genuine willingness to take initiative, and the ability to hustle and own the product lifecycle from conception to scale.

Key Responsibilities

Define and pioneer the next generation of products by connecting core business objectives with complex consumer problems.

Drive AI/ML integration: Identify, evaluate, and embed Artificial Intelligence and Machine Learning models into product features to deliver highly personalized, predictive, and intelligent user experiences.

Quantify market white space, conduct deep qualitative and quantitative analysis, and translate these findings into a compelling product vision and an execution-focused roadmap.

Author clear, data-driven product specifications and relentlessly manage product execution with finesse, ensuring product definition, goals, and requirements are backed by robust data and validation.

Maintain a relentless customer focus: Deeply engage with customers and partners, and dig into data to unearth insights and 'hidden gems' that inform innovative product development.

Serve as a critical bridge, collaborating closely with Engineering, Design, Data Analytics, Marketing, and all relevant stakeholders to flawlessly execute the product roadmap.

Navigate complex cross-functional challenges, proactively managing bottlenecks, making strategic trade-offs between technical constraints and business needs, and maximizing business value while building world-class customer experiences.

Prioritize initiatives based on market dynamics and business impact, continuously evaluate product and feature performance against goals, and develop data-backed recommendations for iteration and improvement.

Set, own, and dramatically move key performance indicators (KPIs) and meaningful metrics for product success.

Effectively communicate product strategy, progress, and key initiatives across all levels of the organization, including preparation and presentation of executive management updates.

Skills & Requirements

Experience & Foundation

• Minimum 1-3 years of total experience, including 1-2 years as an entry level Product Manager, preferably in a fast-paced B2C or B2B startup or company.
• A true Tech and Product enthusiast with a strong understanding of modern technology stacks, eager to shape and drive the product vision of Servify.
• Working expertise in Agile/Scrum methodologies, focusing on high-velocity delivery.

AI & Technical Expertise

• AI Product : Demonstrated ability to understand, conceptualize, and drive products leveraging machine learning, deep learning, or generative AI technologies.
• Familiarity with the lifecycle of an ML-powered feature, including data requirements, model deployment, and performance monitoring.
• Ability to communicate complex technical concepts, including AI/ML limitations and trade-offs, to both
• technical and non-technical audiences.

Core PM Skills

• Outcome-Obsessed: Extremely outcome-oriented, capable of clearly articulating the expected outcome and rallying cross-functional teams toward shared, measurable results.
• Data-Driven Decision Maker: Possess exceptional analytical and numerical skills, leveraging metric-based insights to make high-impact decisions.
• Entrepreneurial Drive: Hands-on experience in conceptualizing and delivering delightful products with best-in-class user experience.
• Leadership & Communication: Outstanding leadership capabilities, coupled with excellent interpersonal, negotiation, and clear verbal/written communication skills.

Mindset & Hustle

• Radical Thinker: Possesses the imagination to envision a future distinct from the established status quo.
• Fearless Doer: Possesses the self-motivation and initiative to relentlessly drive success, getting hands dirty when necessary to ensure the shared vision is achieved.
• Precision & Clarity: Ability to synthesize complex problems into clear solutions, execute efficiently, and maintain a meticulous eye for detail to ensure product perfection.