Head of Enterprise AI

• Control planes, AI models and agents, oh my!
• AI is moving really fast. Models can reason and agents can access enterprise knowledge, use tools and take actions. The challenge isn’t whether to use AI, but how to introduce increasingly powerful capabilities safely, economically and at scale.
• That’s where you come in.
• We’re looking for a Head of Enterprise AI to build our Enterprise AI capability from the ground up, creating the platforms, architecture, governance and controls that make the responsible way to use AI also the easiest way.
• Think of it as creating our well-lit pathway into frontier AI.

The opportunity

This isn’t an AI evangelist role and it’s definitely not about running a collection of interesting pilots.

You’ll build and lead the capability that enables AI to operate in the real world, owning our Enterprise AI Platform and Control Plane, AI governance, model and agent governance, evaluation and observability, secure knowledge access, platform operations and AI economics.

Every major technology decision needs to balance what AI can do, what it should do, what it costs and the risks created along the way. Your job is to turn those trade-offs into architecture, controls and technology that teams can actually use.

You’ll build a highly specialised Enterprise AI team and work across Architecture, Engineering, Security, Group Technology, Risk, Privacy and the broader business to make AI practical at enterprise scale.

What you’ll do

• Build and evolve our Enterprise AI Platform and Control Plane
• Shape our AI architecture and technology roadmap
• Establish governance for models, agents and AI-enabled solutions
• Make build, buy and partner decisions across the AI ecosystem
• Define secure patterns for enterprise knowledge and agent access
• Build evaluation and observability into production AI
• Make AI consumption, cost and performance visible
• Turn governance requirements into practical technology controls
• Track the frontier and separate meaningful shifts from hype
• Build and lead a specialist Enterprise AI team

What you’ll bring

• You’re deeply curious about where AI is heading, but pragmatic about how technology gets introduced into a real enterprise.
• You can comfortably move between enterprise strategy and deep technical conversations. You’re prepared to say both “not yet” and “we need to move now”. You prefer simple, usable pathways over bureaucracy for bureaucracy’s sake.
• You’re ambitious about what AI can unlock, without losing sight of the consequences that come with it.
• Significant leadership experience across AI, architecture or platform engineering
• Experience designing and operating enterprise-scale technology platforms
• Production experience with Generative AI, LLMs and agentic architectures
• Deep knowledge of AI platforms, control planes and model lifecycle
• Strong cloud, API, identity and distributed systems architecture expertise
• Experience with AI evaluation, observability and production monitoring
• Strong understanding of AI security, governance and technical controls
• Experience making complex build, buy and partner decisions
• The judgement to balance capability, security, cost and speed
• The curiosity to know what’s genuinely changing at the AI frontier, and what’s just noise

What you’ll get

• Not only will you receive an awesome candidate experience from our caring Talent team, but you’ll get a genuine feel for who we are and what it’s like to be part of our team.
• The benefits of working with The Lottery Corporation are pretty good. Just to name a few:
• Balance work and life with our ‘flex for great outcomes’ approach – hybrid working, plus a range of generous leave options.
• Reward and recognition programs at all levels. Your hard work won’t go unnoticed.
• Ignite your potential with our dedicated learning and development platform to support your bright future.
• We empower careers to grow from within. 50% of all roles in 2025 were filled by our own people, proving that your next opportunity is already here!
• A true sense of belonging. We’re committed to Inclusion & Diversity with a range of initiatives such as our Gender Affirmation Support, employee inclusion networks and diversity memberships and celebrations.
• Make positive impacts with opportunities to volunteer with our community partners. We'll also dollar match fundraising efforts of our employees lending their support to registered charities.
• We’re committed to providing a safe, respectful and supportive work environment. We encourage you to let us know if we can make any accommodations, so the process can be more user friendly for you.
• We acknowledge and pay respect to the traditional custodians of the lands on which our offices, retail outlets and venues operate. We acknowledge the inextricable link First Peoples of Australia have with the land past and present.
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