SAP SD Configuration & Support
- Support SAP SD process configurations and rollouts.
- Assist in implementation and enhancement activities.
- Provide ongoing application support for SD processes.
- Support change requests and system improvements.
Sales Process Management
- Support end-to-end sales processes within SAP SD.
- Assist in managing sales order processing activities.
- Support returns, export, consignment, and other SD processes.
- Ensure adherence to defined business processes and controls.
Pricing & Billing Support
- Support configuration and maintenance of pricing procedures.
- Assist in troubleshooting pricing-related issues.
- Support delivery processing and billing lifecycles.
- Validate pricing, billing, and order-related transactions.
Integration Management
- Support integration between SD and MM modules.
- Assist in SD-FI integration activities.
- Coordinate with cross-functional teams to resolve integration issues.
- Support testing of integrated business scenarios.
Testing & Implementation Support
- Assist in system testing, UAT, and rollout activities.
- Prepare and maintain test scenarios and test scripts.
- Support defect tracking and issue resolution during implementation.
- Ensure successful deployment of process enhancements.
User Support & Issue Resolution
- Resolve routine user queries and transactional issues.
- Guide users in executing SAP SD processes effectively.
- Monitor support tickets and ensure timely closure.
- Escalate complex issues to senior consultants when required.
Documentation & Knowledge Management
- Prepare and maintain process documentation.
- Develop user guides and training materials.
- Document configuration changes and support activities.
- Ensure process documentation remains updated.
Stakeholder Collaboration
- Work closely with business users and cross-functional teams.
- Participate in requirement gathering and process discussions.
- Support training and knowledge-sharing initiatives.
- Contribute to continuous process improvement efforts.
Job description provided by Varun Beverages.
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