Senior Manager - Infrastructure Governance & Asset Lifecycle Management

Key Responsibilities

Infrastructure Governance & Visibility

• Lead the Infrastructure inventory governance framework, including ownership standards, governance processes, data-quality requirements, reconciliation activities, exception management, and executive reporting.
• Partner with service owners to maintain complete, accurate, and current records across data centers, servers and compute platforms, storage, networks, cloud infrastructure, infrastructure applications, software licenses, and subscriptions.
• Establish governance mechanisms that improve ownership clarity, data integrity, lifecycle visibility, and risk identification.
• Facilitate governance reviews and reporting that provide leadership with actionable insights and decision support.
• Monitor governance metrics and highlight data-quality, lifecycle, ownership, and compliance trends requiring leadership attention.

Lifecycle Governance

• Provide visibility into asset age, technology currency, support status, end-of-life exposure, refresh requirements, dependencies, and associated risks.
• Monitor lifecycle trends and governance metrics while service owners retain responsibility for operational lifecycle planning and execution.
• Highlight material lifecycle risks through established governance and escalation forums.
• Support leadership decision-making with lifecycle reporting, risk insights, and readiness assessments.

Software Asset & Subscription Governance

• Partner with Enterprise ITAM/SAM teams to implement applicable governance standards, controls, and reporting requirements within Infrastructure.
• Provide governance visibility and readiness reporting related to entitlement, ownership, compliance evidence, and renewal-planning activities.
• Support alignment between Infrastructure requirements and enterprise asset-management standards.
• Contribute feedback and recommendations that may improve governance processes and data quality across the enterprise.

Contract & Renewal Readiness

• Maintain governance visibility into infrastructure contract obligations, ownership assignments, key milestones, notice periods, and renewal timelines.
• Coordinate readiness reviews and governance reporting so accountable stakeholders have sufficient lead time for decision-making.
• Identify potential renewal, ownership, or readiness risks and elevate them through established governance channels.
• Provide governance visibility and readiness tracking without owning sourcing decisions, commercial negotiations, supplier management, contract administration, or legal interpretation.

TSA & Transition Governance

• Provide governance visibility and readiness oversight for transition-related dependencies, asset transfers, handoff documentation, acceptance criteria, and governance milestones.
• Track ownership assignments, readiness indicators, supporting evidence, and transition handoff requirements.
• Highlight ownership gaps, unresolved decisions, incomplete documentation, and readiness concerns through established governance forums.
• Transition and program teams retain responsibility for migration execution, cutovers, delivery management, and overall program outcomes.

Reporting & Executive Decision Support

• Develop executive dashboards, KPIs, governance scorecards, risk indicators, and readiness reporting.
• Deliver governance insights that help leadership prioritize actions, manage risk, and improve operational readiness.
• Support executive reviews through clear reporting, trend analysis, and recommendations based on governance observations and data.

What Success Looks Like

• Infrastructure leadership has a trusted and transparent view of infrastructure assets, ownership, lifecycle status, and associated risks.
• Governance processes provide reliable visibility into inventory quality, ownership accountability, lifecycle exposure, contract milestones, and transition readiness.
• Service owners consistently maintain high-quality inventory, ownership, and lifecycle information.
• Contract obligations and renewal milestones are visible early enough to support informed planning and decision-making.
• Infrastructure risks, ownership gaps, and readiness concerns are identified early and managed through established governance processes.
• Transition dependencies, asset transfers, and handoff activities are supported through clear ownership and documented evidence.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business, Supply Chain, or a related discipline. Equivalent relevant experience may be considered.
• 10+ years of experience in infrastructure governance, IT asset management, technology controls, configuration management, lifecycle management, inventory governance, or related disciplines.
• 5+ years leading cross-functional governance, compliance, service-management, transition, transformation, or operational-control initiatives within global organizations.
• Demonstrated experience with inventory governance, data-quality management, asset ownership frameworks, lifecycle reporting, technology-risk visibility, governance metrics, executive dashboards, exception management, and cross-functional coordination.
• Strong stakeholder management skills with the ability to align cross-functional teams, resolve governance gaps, and support executive decision-making.
• Excellent executive communication, facilitation, analytical, reporting, and documentation skills.
• Proven ability to deliver results through matrix leadership rather than direct organizational authority.

Preferred Qualifications

• Experience supporting TSA programs, divestitures, carve-outs, mergers and acquisitions, service transitions, or asset-transfer governance.
• Working knowledge of software licensing governance, ITAM/SAM practices, subscription management, and compliance-support processes.
• Experience with ServiceNow, Flexera, Snow, CMDB platforms, discovery technologies, Power BI, and enterprise reporting solutions.
• ITIL 4 Foundation certification.
• Credentials such as IAITAM CSAM/CITAM/CHAMP, ServiceNow CIS-HAM/CIS-SAM, PMP, PRINCE2, or equivalent.
• Knowledge of ISO/IEC 19770 or similar asset-management and governance standards.

How This Role Partners

• This role provides governance, visibility, reporting, coordination, and escalation support across Infrastructure. Operational ownership remains within the accountable functions:
• Enterprise ITAM/SAM: Owns enterprise policies, standards, platforms, audits, and enterprise-wide asset-management programs.
• Infrastructure Service Owners: Own operational asset records, technical accuracy, lifecycle execution, refresh planning, usage validation, and operational risk acceptance.
• Procurement: Owns sourcing strategy, supplier relationships, commercial negotiations, and purchasing activities.
• Legal: Owns legal interpretation, contract review, liability assessment, and legal negotiations.
• Finance and Budget Owners: Own funding decisions, forecasts, accounting treatment, and financial approvals.
• Transition and Program Teams: Own program delivery, migrations, cutovers, Day 1 readiness, hypercare activities, and transition execution.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business, Supply Chain, or a related discipline. Equivalent relevant experience may be considered.
• 10+ years of experience in infrastructure governance, IT asset management, technology controls, configuration management, lifecycle management, inventory governance, or related disciplines.
• 5+ years leading cross-functional governance, compliance, service-management, transition, transformation, or operational-control initiatives within global organizations.
• Demonstrated experience with inventory governance, data-quality management, asset ownership frameworks, lifecycle reporting, technology-risk visibility, governance metrics, executive dashboards, exception management, and cross-functional coordination.
• Strong stakeholder management skills with the ability to align cross-functional teams, resolve governance gaps, and support executive decision-making.
• Excellent executive communication, facilitation, analytical, reporting, and documentation skills.
• Proven ability to deliver results through matrix leadership rather than direct organizational authority.

Preferred Qualifications

• Experience supporting TSA programs, divestitures, carve-outs, mergers and acquisitions, service transitions, or asset-transfer governance.
• Working knowledge of software licensing governance, ITAM/SAM practices, subscription management, and compliance-support processes.
• Experience with ServiceNow, Flexera, Snow, CMDB platforms, discovery technologies, Power BI, and enterprise reporting solutions.
• ITIL 4 Foundation certification.
• Credentials such as IAITAM CSAM/CITAM/CHAMP, ServiceNow CIS-HAM/CIS-SAM, PMP, PRINCE2, or equivalent.
• Knowledge of ISO/IEC 19770 or similar asset-management and governance standards.

How This Role Partners

• This role provides governance, visibility, reporting, coordination, and escalation support across Infrastructure. Operational ownership remains within the accountable functions:
• Enterprise ITAM/SAM: Owns enterprise policies, standards, platforms, audits, and enterprise-wide asset-management programs.
• Infrastructure Service Owners: Own operational asset records, technical accuracy, lifecycle execution, refresh planning, usage validation, and operational risk acceptance.
• Procurement: Owns sourcing strategy, supplier relationships, commercial negotiations, and purchasing activities.
• Legal: Owns legal interpretation, contract review, liability assessment, and legal negotiations.
• Finance and Budget Owners: Own funding decisions, forecasts, accounting treatment, and financial approvals.
• Transition and Program Teams: Own program delivery, migrations, cutovers, Day 1 readiness, hypercare activities, and transition execution.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business, Supply Chain, or a related discipline. Equivalent relevant experience may be considered.
• 10+ years of experience in infrastructure governance, IT asset management, technology controls, configuration management, lifecycle management, inventory governance, or related disciplines.
• 5+ years leading cross-functional governance, compliance, service-management, transition, transformation, or operational-control initiatives within global organizations.
• Demonstrated experience with inventory governance, data-quality management, asset ownership frameworks, lifecycle reporting, technology-risk visibility, governance metrics, executive dashboards, exception management, and cross-functional coordination.
• Strong stakeholder management skills with the ability to align cross-functional teams, resolve governance gaps, and support executive decision-making.
• Excellent executive communication, facilitation, analytical, reporting, and documentation skills.
• Proven ability to deliver results through matrix leadership rather than direct organizational authority.

Preferred Qualifications

• Experience supporting TSA programs, divestitures, carve-outs, mergers and acquisitions, service transitions, or asset-transfer governance.
• Working knowledge of software licensing governance, ITAM/SAM practices, subscription management, and compliance-support processes.
• Experience with ServiceNow, Flexera, Snow, CMDB platforms, discovery technologies, Power BI, and enterprise reporting solutions.
• ITIL 4 Foundation certification.
• Credentials such as IAITAM CSAM/CITAM/CHAMP, ServiceNow CIS-HAM/CIS-SAM, PMP, PRINCE2, or equivalent.
• Knowledge of ISO/IEC 19770 or similar asset-management and governance standards.

How This Role Partners

• This role provides governance, visibility, reporting, coordination, and escalation support across Infrastructure. Operational ownership remains within the accountable functions:
• Enterprise ITAM/SAM: Owns enterprise policies, standards, platforms, audits, and enterprise-wide asset-management programs.
• Infrastructure Service Owners: Own operational asset records, technical accuracy, lifecycle execution, refresh planning, usage validation, and operational risk acceptance.
• Procurement: Owns sourcing strategy, supplier relationships, commercial negotiations, and purchasing activities.
• Legal: Owns legal interpretation, contract review, liability assessment, and legal negotiations.
• Finance and Budget Owners: Own funding decisions, forecasts, accounting treatment, and financial approvals.
• Transition and Program Teams: Own program delivery, migrations, cutovers, Day 1 readiness, hypercare activities, and transition execution.