Zensar Technology/Software

ESaaS - MSD -Functional - D365 ERP Product Owner/Scrum Master

Bengaluru, India In person Full-time

Product & Agile Skills

  • Product ownership / product management roles
  • Backlog management and prioritization
  • User story definition and acceptance criteria
  • Roadmap planning and release management
  • Agile delivery frameworks (Scrum, SAFe)
  • Ability to translate business requirements for technology teams and stay involved in every phase of delivery

Functional Skills

  • Finance & Accounting processes
  • Retail Accounting and POS integration flows
  • Supply Chain and Order-to-Cash processes

Soft Skills

  • Executive stakeholder communication
  • Strong analytical and problem-solving mindset
  • Ability to operate in global, cross-functional teams
  • Nice to Have
  • Certifications in Microsoft Dynamics 365 (Finance / Supply Chain / Solution Architect)
  • Experience in Retail industry transformation programs specializing in accounting
  • Exposure to AI-driven insights / analytics within ERP

Experience in multi-country / global rollouts

  • Product Ownership & Strategy
  • Own the end-to-end product lifecycle for D365 F&O-based solutions
  • Define and maintain product vision, roadmap, and value realization goals
  • Prioritize features and backlog based on business value, ROI, and strategic alignment
  • Act as the voice of the customer/business stakeholders

2.. Business Engagement & Stakeholder Management

  • Partner with business leaders (Finance, Retail, Supply Chain) to identify opportunities
  • Drive workshops, requirement discussions, and solution validation sessions
  • Manage stakeholder expectations and ensure alignment on priorities and delivery timelines
  • Agile Delivery & Sprint Management
  • Own and manage product backlog, user stories, and acceptance criteria
  • Lead sprint planning, backlog grooming, and review sessions
  • Ensure timely delivery of sprints with focus on quality, velocity, and business value
  • Work closely with Scrum Masters, developers, and QA teams

4 Retail Accounting Expertise

Provide subject matter expertise on

  • Retail financial flows (invoices, ledgers, sales, returns, discounts, promotions)
  • Revenue recognition and reconciliation
  • Inventory and cost accounting
  • Store-level financial operations
  • Ensure D365 solutions align with retail accounting standards and compliance
  • Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline preferred.

Job description provided by Zensar.
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