Capability, Knowledge and Experience
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Must have excellent and demonstrable working knowledge of modern Identity & Access Management systems in a hybrid model, acting as a technical expert in the following areas:
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Active Directory & Microsoft Entra ID (formerly Azure Active Directory) / Microsoft Entra Connect (formerly AD Connect) / Microsoft Entra Seamless Single Sign-On (Seamless SSO)
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Active Directory Federated Services (ADFS)
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Conditional Access
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Multi-Factor Authentication (MFA) / Self-Service Password Reset (SSPR)
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Role-Based Access Control (RBAC) / Microsoft Entra Privileged Identity Management (PIM)
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Enterprise Application (SSO) & Application Registration
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Strong working knowledge of current security standards, protocols, and features including but not limited to SAML, OAuth, LDAP, Kerberos, SSO, and FIDO2.
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Strong experience in using cloud-based identity models, including external identities (B2B & B2C).
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Hands-on ability to troubleshoot and resolve complex issues across IAM technologies.
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Highly advantageous (but not essential) technical experience includes
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Microsoft Identity Manager (MIM)
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Microsoft Entra ID User Provisioning (Joiners / Movers / Leavers)
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Microsoft Entra ID Governance (Identity Protection, Access Reviews, Entitlement Management)
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PKI Certificate Management
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Excellent communication skills, both verbal and written, with colleagues, clients, and customers at all levels; a strong communicator who develops relationships for mutual gain.
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Highly motivated and solution focused.
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Experience applying ITIL best practices to key processes, including incident, change, and problem management.
Takes personal ownership and pride in the quality of solutions delivered.
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Proactive in keeping skills up to date and maintaining awareness of developments in the IT industry.
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Good knowledge of analytical techniques, methods, and problem-solving skills.
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Comfortable working with senior staff, both business and IT.
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Experience working with outsource partners and delivering solutions into support.
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Excellent documentation skills.
An undergraduate degree in Computing, Information Technology, or a related technical discipline is highly desirable, or equivalent professional accreditation.
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One or more of the following certifications is preferred
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Microsoft Identity and Access Administrator
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Microsoft 365 Certified: Enterprise Administrator Expert
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Microsoft Certified: Azure Security Engineer Associate (or equivalent security-focused certification)
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Additional relevant Microsoft Entra or security certifications will be considered an advantage.
Personal Characteristics
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Job description provided by Zensar.
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