Revenue Vehicle Maintenance Manager

The Revenue Vehicle Maintenance Manager - Willowbrook will be responsible for managing all aspects of the vehicle maintenance in accordance with customer contractual requirements at the Willowbrook facility for the Metrolinx’s Legacy Fleet Maintenance operations.

This individual will collaborate with the management team, customers, suppliers, partners and involved stakeholders.

Reporting to the Senior Director, Asset Maintenance Optimization will oversee the vehicle maintenance function including the locomotive and car shop, modifications special projects, wheel and repair shop, HVAC, and maintenance planner shop by using the allotted resources in a cost effective and safe manner.

Responsibilties

Confirm that all HSE policies, processes and procedures are being complied

Responsible for managing a team of supervisors by planning, organizing, directing, and coordinating the operation. Responsible for the overall performance of the team. Able to coach and provide leadership development to members of the supervisory team. Ensure all rail equipment service is completed on time and within schedule at the Willowbrook facility

Participate and provide input during meetings with staff and the customer on operational matters

Provide advice and guidance on complex technical issues that have been escalated. Maintain an understanding of industry best practices as it relates to rail equipment maintenance

Act as point of contact for the investigation of customer issues relating to equipment maintenance. Able to investigate, consolidate information, determine root cause, make recommendations, and prepare a comprehensive report for all customer concerns

Coordinate and ensure completion of special initiatives and projects. Participate in continuous improvement programs for the purpose of improving reliability and reducing cost

Able to understand and provide input on the preparation of the financial budget. Review and ensure the department works within the budget parameters. Ability to explain and justify the expenditures of the department

Provide input and make recommendations regarding department policies and procedures

Able to understand and provide guidance to staff regarding the collective agreement. Promote a positive and collaborative relationship with the Union

Ability to develop KPI’s and present data

Prepare senior management relating any potential complications

Work with the team to prepare and create recurrent reports that are requested by operations or higher

Comply with the company’s applicable policies and procedures as well as human resources’ guidelines

Measure and analyze all equipment reliability key performance indicators. Identify failure trends, develop reliability improvement strategies and process and complete reliability studies for the customer

Qualifications

• Ability to build strong rapport with the team and unionized maintenance personnel
• 5 to 7 years experience managing in a rail maintenance environment and/or a related field. Rail locomotive and passenger coach experience and knowledge is an asset
• Prior experience managing a team
• Knowledge of preventative maintenance, work order and scheduling techniques
• Diploma or degree in a related field. Consideration will be given to education, training, and overall experience

Nice to have

Experience working in an unionized environment

Familiarity with other industries such as Aerospace

Experience working in the rail industry with a comprehensive knowledge of rail equipment