Business Control Consultant

Location: Hyderabad, India (Hybrid)

In this position, you’ll be based in the Hyderabad office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

Support is awesome in the way trust makes it work! When you join this dynamic team as a Business Control Consultant you will enjoy a career, teamwork, flexibility, and leadership you can trust to help accelerate your personal and professional goals. Come be a part of a world of potential at Computershare Business Support Services.

Corporate Trust is a market leader with decades of experience as a provider of trustee and sophisticated agency services for private and public companies, investment bankers, asset managers as well as governments and institutions. We offer a wide range of services that fulfil our clients with a best-in-class reputation built on our high-touch approach to client service we are looking for people to join us and be a part of our exciting future as one of the top corporate trust firms globally.

If you’re a match to those skills and have the passionate drive to be part of something truly amazing, while working on a diverse team and have the willingness to learn multiple tasks, then this is the perfect opportunity for you!

Why would you choose this role when there are other Business Control Consultant roles in the market? Well, there are a few things that make this role stand out:

A unique opportunity to help integrate multiple entities, products, and data streams to support the growth of a new and strategically important business line.

We offer continuous learning and education opportunities and put emphasis on continued improvement and growth.

Like what you have read so far? Then please read on to discover what the role entails.

A role you will love

This Senior Business Consultant would be Reporting to the Business Control Director, this role sits in the First Line of Defence (FLoD) and is responsible for providing independent advice and credible challenge for CBSS and offshore CPU business processes in mitigating risk, complying with legal and regulatory requirements, and adhering to company policies and standards.

This role is the centralized subject matter expert for CBSS Business Control and is responsible for having full understanding of CBSS and offshore CPU business processes. The role provides daily oversight for risk mitigation, monitoring, ensuring effective measures are in place, and issues are proactively identified, escalated, assessed, remediated and reported accurately and on-time.

The role will have the following accountabilities.

Support CBSS and offshore CPU risk management through effective risk identification, assessment, mitigation, and control monitoring.

Execute and maintain the pRCSA program, risks, controls, and corrective actions within ACE.

Partner with FLoD, SLoD, TLoD, Internal Audit, and stakeholders to ensure strong risk and control governance.

Prepare risk and control reports, track key metrics, and provide timely management updates.

Ensure compliance with applicable regulatory, legal, and organizational risk requirements.

Establish and monitor business-level risk and control metrics to drive performance and compliance.

Maintain accurate and timely documentation of risk, control, compliance, and business continuity activities in ACE.

Identify, escalate, investigate, and remediate incidents through effective root cause analysis and corrective actions.

Provide leadership with timely insights on emerging risks, control effectiveness, and governance outcomes.

What will you bring to the role?

This role requires exceptional communication skills to provide clear verbal and written communications in response to stakeholders’ queries. Inquiries received will range from basic to high complexity and requires tact and diplomacy when dealing with complaints or sensitive matters. When supporting continuous improvement or project related activity, the role requires strong cross-functional collaboration and the ability to communicate clearly and effectively.

Education and Experience, University/college level degree or local equivalent in a related business or technology field.

At least 10 years of experience in trust, risk, compliance, audit, or financial services.

Solid track record in consistently demonstrating strong leadership, trust, and Risk Management Framework expertise, execution, strategic thinking, credible challenge, and business support.

Exceptional experience in actively listening, eliciting information, comprehending issues/needs, recommending solutions, and taking action.

Solid understanding of global trends and practices in the offshore delivery space and in India.

Excellent communication skills, both verbal and written

Ability to read/analyse/interpret complex documents; respond to sensitive inquiries; document workpapers and write reports for executive level audiences.

Fluency in spoken and written English is required.

Master’s degree in business or technology field.

Advanced Microsoft Office skills (Excel, Word, Power Point)

Does this sound like the role for you? Then feel free to apply or reach out for a chat!

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle

Health and wellbeing rewards that can be tailored to support you and your family

Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub

Does this sound like the role for you? Then feel free to apply or reach out for a chat!

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