Senior Cyber Security Program Manager (Hybrid)

We are currently seeking a Senior Cyber Security Program Manager to join our team.

The Senior Cyber Security Program Manager provides technical, operational and management oversight of cyber security capabilities. The role is responsible for ensuring Tru Cooperative Bank’s (“Cooperative Bank”) cyber security strategies and tactics are developed to meet and sustain the financial services industry and regulatory best practices and are aligned across all levels in the organization. This position is responsible for both day-to-day cyber operations and cyber related projects and takes a proactive role in cyber technology strategy, development, and activation.

The Senior Cyber Security Program Manager collaborates with stakeholders across the organization including all levels of management, with a focus on developing a robust, industry-grade Cybersecurity Program. The role also leads and guides the Cooperative Bank’s with the integration of cyber security into member-facing products and services as well as ongoing education of members related to cyber security.

Here’s what would be included as a part of your typical day

Leadership: Provides cyber security leadership through influence, governance, and program accountability rather than formal people management. Serves as a senior individual contributor responsible for aligning stakeholders, facilitating decision-making, and driving execution of strategic cybersecurity initiatives across business and technology functions. Leads through collaboration, organizational coordination, and effective governance to advance cybersecurity priorities and achieve enterprise objectives.

Program Management: Develops and maintains a comprehensive cyber security roadmap, including cyber security projects and all initiatives requiring cyber security participation within broader enterprise programs. Leads the governance, coordination, and delivery oversight of strategic cybersecurity initiatives by managing interdependencies across business units, technology teams, project teams, and third-party partners. Works closely with project managers and leaders to define scope, requirements, priorities, resource needs, and service expectations. Ensures cybersecurity activities remain aligned with enterprise priorities, regulatory requirements, and strategic business objectives.

Continuous Improvement: Oversees the identification, resolution, and optimization of existing and potential gaps in cyber security operations, processes, governance practices and technology solutions. Promotes continuous improvement through the development and integration of cyber security policies, guidelines and procedures designed to protect the Cooperative Bank from internal and external threats.

Risk Management: As part of the Cooperative Bank’s Enterprise Risk Management First Line of Defense, delivers first line risk management for all aspects of cyber security. Facilitates and leads cyber security, audit, compliance and regulatory initiatives and the implementation of corrective efforts as a result of these audits. Oversees and facilitates risk assessments and investigations and oversees the cyber security incident response plan. Supports all three lines of defense, including the 1B function, in the area of cyber security.

Relationship Building: Maintains strong collaborative relationships with internal stakeholders, external partners, suppliers, and other organizations involved in cyber security activities. Serves as a key representative of the Cooperative Bank in regulatory, Credit Union system and supplier forums on Cyber Security matters. Builds alignment and commitment among diverse stakeholder groups to support cybersecurity priorities, strategic initiatives, and enterprise-wide technology and risk management objectives. Coordinates and oversees third-party cybersecurity engagements to ensure delivery commitments, security expectations, and organizational objectives are achieved.

Required Skills, Experience & Qualifications

• Bachelor’s Degree in IT, Computer Science, or related discipline required
• Minimum of 7+ years working experience in a senior IT leadership role or an equivalent combination of education and experience; experience within the financial services industry required
• Proven experience in developing, administering, and leading a Cyber Security program for mid to large financial services organizations, operating under regulatory requirements required
• Proven ability to manage day-to-day operational requirements while also leading and participating in IT projects, representing cyber security requirements
• Exposure to Cyber Security practices and procedures relating to data privacy and protection
• Ability to establish cordial professional working relationships, communicate and effectively obtain buy-in from IT and business stakeholders for cyber security initiatives
• Strong people leadership skills to lead a cyber security team (including security operations)
• Strong organizational, analytical, and problem-solving skills with keen attention to detail
• Strong people leadership skills to lead a cyber security team (including security operations)
• Strong organizational, analytical, and problem-solving skills with keen attention to detail
• Excellent negotiation and customer services skills and ability to communicate with technical and non- technical audiences
• Project management and leadership
• Proficiency in the use of Microsoft applications, technologies and platforms.
• Working technical knowledge of current systems software, operating systems, networking protocols and standards, cyber security hardware and software/services solutions i.e. SIEM
• Strong understanding of cyber security architectures, leading practices, policies, and regulations from the business perspective
• Overnight travel may be occasionally required, up to 6 times per year
• Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.