Communications, Digital and Improvement Officer - B3

This opportunity is only open to internal Scottish Government applicants who are currently 'Priority Movers'. Applications from individuals not currently on the Priority Mover list will be rejected and not considered.

This is an exciting opportunity to join the Scottish Government Legal Directorate's (SGLD) Legal Modernisation Unit (LMU) as a Communications, Digital and Improvement Officer for up to 12 months to provide maternity leave cover.

The Legal Modernisation Unit plays a key role in shaping how SGLD delivers its services, driving innovation, continuous improvement and modern ways of working. Through the SGLD Improvement Programme, the team works collaboratively across the Directorate to identify and deliver new approaches, strengthen service delivery and embed digital thinking into our work.

As a Communications, Digital and Improvement Officer, you will lead on internal communications activity across SGLD, supporting colleagues to stay informed, engaged and connected. You will also play a central role in delivering the Directorate's Improvement Programme, helping to advance a portfolio of projects designed to modernise the way legal services are delivered.

Working within a small, friendly and supportive team, you will report to the Improvement Programme Manager and provide line management support to a Project Support Officer.

Responsibilities

• Support the delivery of the SGLD Improvement Programme, leading on communications and engagement activity across a portfolio of improvement projects.
• Develop and deliver high-quality internal communications that keep colleagues informed of improvement projects
• Develop and deliver a range of internal communications in the Directorate including staff bulletins, leadership updates, briefing materials and internal/external website content.
• Lead the implementation of the Directorate Communications Strategy – including coordinating and supporting staff engagement events, working closely with senior leaders and stakeholders across the Directorate.
• Chair and coordinate a communications group of divisional representatives, ensuring effective two-way communication and feedback mechanisms across SGLD.
• Build strong relationships with colleagues at all levels across SGLD and the wider Government Legal Service for Scotland (GLSS) to encourage participation in improvement initiatives.
• Monitor the progress of improvement projects, maintain project documentation and reporting arrangements, and support the development of effective tracking and governance processes.
• Support the development and delivery of corporate planning activities, including Directorate strategies and business plans.
• Play a key role in specific improvement projects, including work to explore digital improvements, such as AI and case management system development.
• Provide day-to-day line management, development and support to a Project Support Officer.
• Working pattern
• This role is a temporary position with an expected commitment of 12 months.

How to Apply

Applications for this position will only be accepted from substantive B3 employees.

Please submit a statement outlining your suitability for the role, relevant skills and experience, and what you would bring to the team (maximum 500 words).

Selection Process

All candidates will be invited to an informal discussion with the Hiring Manager.

Informal discussion dates tbc.

Further Information

If you have specific questions about the role, please contact [email protected]

Read our Candidate Guide for further information on our recruitment and application processes.