Key Responsibilities
- Maintain and develop relationships with key partners, including corporate clients, travel agencies, and event planners.
- Understand client needs and provide tailored packages, promotions, and solutions to meet their requirements.
- Support the achievement of the hotel's overall revenue targets by contributing to the development and execution of sales plans.
- Develop seasonal packages, special promotions, and marketing initiatives to drive business.
- Work closely with team members to monitor progress toward individual and departmental goals.
- Support the development and motivation of the sales team.
- Evaluate team performance and assist in identifying training and development opportunities.
- Collaborate with marketing initiatives, including online advertising, social media, and public relations activities, to maximize promotional effectiveness.
- Analyze sales performance and customer data to measure the effectiveness of sales strategies.
- Monitor market trends and competitor activities, and support the collection of market intelligence.
- Minimum of 3 years of experience in hotel sales or a related field.
- Previous experience working in a resort hotel environment is preferred.
- Ability to communicate effectively in Japanese.
Desired Candidate Profile
- Possesses clear and open communication skills with a strong focus on building trust-based relationships.
- Customer-oriented with strong leadership capabilities and a keen awareness of market trends.
- Goal-driven and enthusiastic about embracing change and new challenges.
- Demonstrates resilience, determination, and a positive, proactive approach in all situations.
- Able to work effectively in a diverse, multicultural environment while respecting differences among colleagues and guests.
Job description provided by IHG Hotels & Resorts.
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