IHG Hotels & Resorts Retail & E-commerce

IMEA Groups & Events Program Management Director

India In person Full-time

The Director, Groups & Events Program Management- IMEA represents the enterprise Groups & Events strategy within the IMEA region and ensures programs are adopted at scale by hotels and owners. This role serves as a senior regional leader, driving alignment, focus area resources, and linkage to the rest of the organization focused on Groups & Events.

Your day to day

  • Act as the senior regional representative for enterprise Groups & Events strategy, priorities, and programs.
  • Lead localization and adoption of enterprise Groups & Events programs to ensure relevance and execution across the region.
  • Serve as a trusted partner to regional commercial VPs and senior operations leaders.
  • Contribute to engagement with regional hotel ownership groups and Owners Associations, including preparation and delivery of formal presentations.
  • Demonstrate strong Groups & Events experience leadership in owner, partner, and hotel engagements.
  • Monitor regional Groups & Events performance trends, identifying risks, opportunities, and insights.
  • Advocate for regional needs while reinforcing enterprise direction and standards.
  • Contribute to existing forums as SME for regional Groups & Events leadership forums, workshops, and hotel engagement sessions.
  • Ensure enterprise Groups & Events initiatives are embedded into regional commercial and operational ways of working.
  • Translate business needs into clear program needs for Groups & Events Enablement, Marketing, and other delivery teams.
  • Partner with Enablement to ensure materials, templates, and training align with the intended program outcomes.
  • Pilot enterprise programs in select regions and gather structured feedback prior to broader rollout.
  • Monitor program adoption and commercial impact, recommending enhancements or adjustments as needed.

What we need from you

  • Bachelor’s degree required (Hospitality, Business, Marketing, or related field)
  • Advanced degree preferred
  • 8-12 years of experience in hotel operations, commercial leadership, sales, or regional strategy within the region.
  • Demonstrated experience engaging hotel owners, ownership groups and Owners Associations at a senior level.
  • Strong credibility with regional executives and hotel leadership.
  • Experience representing enterprise initiatives in a regional or market leadership role.
  • Proven ability to balance enterprise standards with regional nuance and market realities.
  • Experience working in matrixed, global organizations.
  • Strong executive presence and influence.
  • Ability to clearly articulate enterprise strategy to owner and hotel audiences.
  • Confident presenter and facilitator in senior forums.
  • Strong judgment and decision‑making in complex regional contexts.

Job description provided by IHG Hotels & Resorts.
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