Finance TSA Service Delivery Lead

Workplace: Media City, Manchester + Hybrid (with occasional UK travel)

The team..

Following the recent announcement of our separation, a dedicated Finance TSA Service Delivery Lead is required.

This role sits within the Global Finance Operations Function. You will be responsible for establishing the governance framework and reporting based on agreed Transitional Services Agreements (TSAs).

Our function plays a crucial operational role during this period of corporate separation. We operate in a fast-paced, high-visibility environment focused on maintaining flawless financial governance, driving digital opportunities, and executing smooth transitional services while protecting the business's commercial interests with clarity and pace.

The role..

We’re looking for a Finance TSA Service Delivery Lead to join our team on a 12-month fixed-term contract basis. Reporting directly to the Director of Finance Operations, you will be responsible for establishing the reporting and governance framework based on agreed Transitional Services Agreements (TSAs).

A primary focus of this role is protecting the remaining PLC Business’ commercial and operational interests—ensuring strict contract compliance, mitigating the risk of financial remedies, and actively preventing stranded costs as services wind down. You will bridge operational finance teams and external buyer representatives, establishing clear metrics, governing SLA performance, and ensuring seamless service continuity.

Some of your key day-to-day responsibilities will include

• Defining and implementing governance structures, KPIs, Service Level Agreements (SLAs), and reporting cadences
• Standing up governance frameworks aligned with broader program governance, establishing clear escalation paths and issue resolution for Day 1 readiness.
• Governing and monitoring the end-to-end delivery of TSA finance services, enforcing specific performance metrics and contract timelines post-close.
• Collaborating closely with internal Service Owners (Heads of Functions) who maintain operational accountability for their respective finance areas.
• Safeguarding the remaining PLC Business’ from commercial exposure and scope creep, ensuring service boundaries match contractual agreements.
• Protecting the remaining PLC Business’ from operational degradation while Finance Operations simultaneously serves both the acquirer under TSA and ongoing core operations.
• Partnering with Finance Business Partners to manage accurate billing, cost-recovery mechanisms, and cross-charging to the acquirer.
• Serving as the primary point of escalation to resolve operational friction between the remaining PLC Business’ and the buyer.
• Providing data-driven performance updates to steering committees and aligning parties on in-scope versus out-of-scope services.

Skills you’ll need (minimum criteria)

• Proven track record of leading complex finance separations, divested entity stand-ups, or TSA delivery management within large corporate environments.
• Broad finance literacy with the ability to comfortably navigate and speak the language of finance processes and systems.
• Deep experience interpreting, managing, and enforcing legal contracts, commercial schedules, and SLAs, alongside a strong understanding of cost-recovery models.
• Exceptional stakeholder management and negotiation skills, balancing the competing priorities of an acquirer and protective parent company.
• Ability to operate effectively and maintain discretion within a highly confidential, changing environment during regulatory phases.
• Other things we’re looking for (key criteria)
• Experience working within Global Media, Entertainment, Broadcast, or Telecoms is highly advantageous.
• A digital mindset with a drive to leverage digital opportunities, build collaborative relationships, and act with clarity and pace without over-striving for consensus.

Potential Challenges

• May require travel within the UK.
• Requires flexibility in working hours on occasion to meet critical project deliverables and milestones.
• Please note, on occasion we may receive a very large volume of applications which means applications for a role may close earlier than the referenced closing date. We’d encourage you to apply as soon as possible if interested.