Navy Federal Credit Union Finance/FinTech

Senior Business Intelligence Analyst (Credit Card Account Engagement)

Pensacola, FL +1 Hybrid Full-time

Support business decisions by providing quantitative and qualitative data analysis and reporting of patterns, insights, and trends to leadership via dashboards and reports. Analyze business problems and issues using business intelligence tools that incorporate data from internal and external sources. Work under minimal supervision and use complete understanding of business needs and objectives to make recommendations that have impact on the achievement of operational goals. Advanced skill set and proficiency with procedures and analysis techniques.

Collect, aggregate, and analyze data from multiple sources, including structured and unstructured data sets, to drive insights into business performance

Identify, analyze, and interpret trends or patterns and prepare ongoing reports and data visualizations in order to support business decisions

Develop, maintain, and manage advanced reporting, dashboards, and BI solutions

Produce actionable reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems

Use analytics and metrics to improve processes and provide data-driven forecasts of potential costs, risks, and profits of new business initiatives

Communicate findings and insight to stakeholders and provide business strategy recommendations for optimizing business performance

Provide reporting solutions and respond to ad-hoc report requests within the business area

Create specifications for reports and analysis based on business needs and required or available data elements

Build workingrelationships with team members and subject matter experts

Lead small projects and initiatives

5+ years of experience in data analysis and reporting

Complete knowledge and understanding of business area/specialization

Advanced skill using business intelligence applications and/or cloud services

Advanced knowledge of reporting capabilities of existing ERP, CRM and/or database software vendors

Advanced skill usingstatistical methods, mathematical techniques, forecasting, cost-benefit analysis

Advanced skill in complex data manipulation across multiple tables

Effective data integration, cleaning and validation skills

Skill communicating data analysis and visualizations to nontechnical and senior audiences

Skill withdata analysis tools and programming languages such as Python, R

Intermediate skill in utilizing work products to tell a story through appropriate balance of visualizations, design aesthetics, and words

Research skills

Interpersonal skills

Desired Qualifications

Bachelor's Degree in Business Administration, Statistics, or related field, or equivalent combination of education, training, and experience

Hours

Monday - Friday, 8:00AM - 4:30PM CT

Locations

820 Follin Lane, Vienna, VA 22180

5510 Heritage Oaks Drive, Pensacola, FL 32526

141 Security Drive, Winchester, VA 22602

Job description provided by Navy Federal Credit Union.
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