Navy Federal Credit Union Finance/FinTech

Learning Solutions Architect II (Digital)

Pensacola, FL +1 Hybrid Full-time

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

This role will play a key part in supporting Digital Talent Developments creative content development, HCM Learn Admin responsibilities, knowledge sharing, and training that supports Digital strategic priorities.

Support Navy Federal's leaders and business partners to identify critical learning gaps and recommend the best learning solution to support business unit objectives and enterprise-wide initiatives aligned with Navy Federal's University learning model and enterprise strategy. Collaborate enterprise-wide with operational and learning community partners to understand organizational / department learning needs and support the development of strategy-focused learning.

Partner with talent development, the enterprise learning community and subject matter experts to curate, validate, and develop content and learning resources, tools, and self-directed content to support enterprise strategy and goals. Support the measurement of effectiveness of learning solutions and programs. Support learning subject matter experts in providing knowledge of design programs, principles, development standards, techniques, and methodologies and apply each, ensuring a positive learner/customer experience and alignment with Navy Federal's overall strategy and culture.

Assist in the development of learning strategies, tactics and solutions and assist in the design and development of learning solutions and content for one or more professional development or employee upskilling programs

Facilitate learning solutions for professional development, employee upskilling and other areas as applicable

Gather data and conduct analysis on less complex sets of data to evaluate and analyze training effectiveness

Collaborate in the development of reference materials, support tools and leader resources that reinforce strategic learning and change management

Remain current with industry learning best practices and technical, product and program enhancements

Support multiple small-scale Division/Branch projects and programs

Perform other duties as assigned

Strong verbal and written communication skills to include speaking and/or presenting in front of groups and/or all levels in an organization

Experience in one or more of the following: learning science, communications, instructional design, extensive experience designing, developing, and implementing training

Knowledgeable and experienced in executing HCM Learn administration tasks and responsibilities

Experienced in developing multimedia content using Articulate, Camtasia, Adobe Captivate, Clip Champ, PPT, or other authoring tools

Experienced in graphic/visual design using Adobe Express or Adobe Creative Suite

Experience in cross-collaboration, building relationships with and influencing team members and leadership

Research, analytical, and problem-solving skills

Experience in conducting needs assessment and analysis for learning solutions

Experience measuring ROI on learning solutions

  • Experience in synchronous learning and/or facilitation for individuals or groups
  • Fundamental understanding of instructional theories, educational psychology, educational theory, tools and resources
  • Exposure to organizational, planning, and project management skills and knowledge
  • Exposure to compiling, organizing and presenting findings and conclusions clearly and concisely to stakeholders and management
  • Bachelor's Degree in Education, Instructional Technology, Human Resources, business, communication, behavioral sciences, Program Management or related field or the equivalent combination of training, education and experience

Desired Qualifications

  • Experience aligning learning solutions to strategic priorities or goals
  • Knowledgeable and interested in innovation, technology, and agile practices
  • Experience using ADO, Excel, SharePoint, Staffbase and/or AEM

Hours

Monday - Friday, 8:00AM - 4:30PM

Location

820 Follin Lane, Vienna, VA 22180

5510 Heritage Oaks Drive, Pensacola, FL 32526

Job description provided by Navy Federal Credit Union.
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