Product Manager - POS

About Us

Network International is the largest Financial Technology company in Middle East and Africa. Payments is our core business where we provide services in more than 50 countries – UAE, Jordan, South Africa, Egypt are some of our key markets. Apart from payments, we provide services on Data and Insights, Lending, Insurance, Risk Solutions, etc. Our core customers are businesses at every scale and segment, though recently we are growing in direct to consumer card segment as well.

Our EVP

At Network International, we always stay ahead. . In the fast-paced world of financial services, we thrive on innovation, agility, and purposeful collaboration. We invest first in our people, empowering you to make bold decisions, learn fast, and grow your expertise alongside industry leaders. Here, solving complex problems means more than using cutting-edge technology; it’s about creating meaningful value for our customers, together. We foster a culture where trust, accountability, and achievement go hand in hand—because success isn’t just a goal; it’s how we work, every day, as one team.

• ROLE PURPOSE

Own the product vision, roadmap and commercial performance of Network International's POS portfolio and its Business in a box merchant proposition. The role turns merchant needs, market trends and partner capabilities into products that win merchants, grow acquiring volume and increase revenue per merchant across the UAE and the wider Middle East and Africa (MEA).

• ABOUT NETWORK INTERNATIONAL

Network International is the largest acquirer in the UAE and a leading enabler of digital commerce in MEA (5). It operates in more than 50 countries and serves over 130,000 merchants and 250 financial institutions and fintech customers (5). Its merchant offer spans N-Genius POS devices, SoftPOS, Pay by Link and the N-Genius Online gateway (1, 2).

• PRODUCT SCOPE

• POS portfolio
• N-Genius Android POS terminals and the Mini POS, which accept 25+ payment methods including cards, wallets, QR and BNPL, with Pay by Link available from the terminal and many others
• Value added services on POS
• Acquiring processing products and services
• Business in a box
• A bundled proposition for SMEs and new merchants combining a terminal, and a white labelled ERP application for inventory, catalogue management.
• End-to-end ownership of packaging, pricing inputs, onboarding journey, partner and channel integration, and lifecycle performance.

• KEY RESPONSIBILITIES

• Strategy and roadmap
• Define and maintain the product vision, roadmap and prioritised backlog for POS and Business in a box, aligned to business objectives.
• Build business cases, size opportunities and track competitor and market developments

Delivery

• Write product requirement documents, user stories and acceptance criteria; run grooming and sprint planning with Technology.
• Manage UAT, release readiness, go-live and post-launch support, with clear quality gates.
• Evaluate and introduce new capabilities, including AI-enabled features that improve merchant value, risk control or operations.
• Commercial and go-to-market
• Partner with Sales, Marketing and Merchant Operations on proposition positioning, pricing inputs, launch plans and training.
• Track adoption, revenue, onboarding conversion and merchant feedback, and act on the findings.
• Stakeholders and governance
• Work with banks, schemes, fintechs, partners and terminal vendors on integrations, certifications and commercial terms.
• Coordinate with Risk, Compliance, Information Security and Legal so products meet PCI, scheme and regulatory requirements.
• Report progress, risks, dependencies and decisions to senior management.

• QUALIFICATIONS AND EXPERIENCE

• Bachelor's degree in Computer Science, Engineering, Business or a related field
• 4-7 years in product management or product ownership in payments, acquiring, POS or fintech [assumed range, confirm].
• Working knowledge of card acquiring, transaction flows, settlement, EMV, PCI DSS and scheme rules.
• Experience delivering POS,QR, wallet, BNPL or instalment products, or merchant onboarding journeys, is strongly preferred.
• Product management, Agile or business analysis certification is an advantage.

• SKILLS AND COMPETENCIES

• Product craft: roadmapping, requirement writing, backlog prioritisation, UAT and release management.
• Commercial sense: business cases, unit economics, pricing inputs and KPI ownership.
• Influence: aligns Sales, Operations, Technology, Risk and external partners without direct authority.
• Analytical: uses transaction, onboarding and usage data to guide decisions.
• Communication: clear written and verbal communication with senior stakeholders and merchants.