CE&LA Strategy, Operations & Governance Expert

As a CE&LA Strategy, Operations & Governance Expertand under the leadership of the Head of MUST, you will contribute to the efficiency of the management of the CELA Region.

The Markets & Underwriting Support Team (MUST) is a regional team of experts, providing transversal support across markets and functions, enhancing coordination, harmonization, consistency and execution both within and beyond the Region. MUST contributes to a wide range of regional initiatives related to strategy, governance, transformation, operational support, reporting, process improvement and business performance management.

Core areas of responsibility are Strategy, Operations, In-Force Management, Reporting and Transformation Initiatives.

Key duties and responsibilities

• Under the leadership of the Head of MUST, your responsibilities are as follows:
• Lead and coordinate the definition, deployment and monitoring of the CELA strategic roadmap, translating Group and L&H ambitions into concrete regional growth initiatives with clear ownership, milestones and measurable outcomes
• Participation in activity reporting (commercial, pricing and risk selection) by ensuring the fluidity of the process and the production of specific summaries and dashboards
• Participation in In Force Management portfolio by being regional referent and ensuring the fluidity of the processes and the production of specific summaries and dashboards
• Production and monitoring of ad hoc studies such as market dynamics, competitive positioning, customer satisfaction, strategy, ….
• Coordination of transversal topics across and beyond the CELA Region, acting as project manager especially for strategy, transformation, coordination, harmonization and data-related initiatives,
• Provide flexible support to teams both within and outside the Region, based on business needs and priorities
• Required experience & competencies

Experience

• Professional experience in insurance, reinsurance or strategy/management consulting firm,
• Ability to work in an international environment,
• Strategic mindset and ability to manage competing priorities in a complex environment

Hard skills

• Strong understanding of business governance, strategic planning and operating models,
• Excellent project and stakeholder management skills,
• Strong analytical capabilities,
• Strong ability to translate complex issues into clear insights and executive-level deliverables,
• Ability to engage, influence and challenge stakeholders across markets and functions

Soft skills

• High degree of autonomy and ownership,
• Team player, collaborative spirit,
• Flexible and reactive in order to react to constantly evolving environment,
• Fluent English, with excellent written and verbal communications skills

Required Education

Master’s degree in Business Administration, Engineering, Computer Science or related discipline