Associate Director, Business Operations

Location: New York, New York, United States of America

Agency

Omd

Job Function

Media

Job Subfunction

Media Operations

MOST CREATIVE MEDIA AGENCY NETWORK | 11 TIMES IN A ROW BY THE GUNN REPORT MEDIA AGENCY NETWORK OF THE YEAR | CANNES LIONS 2017 OMD USA is a proud part of the global OMD network. In the US, we have 2,250+ people across 9 offices, dedicated to delivering insights that unlock demand potential, ideas that ignite consumer desire and results that accelerate business growth for our clients. We are a dynamic, creative and influential agency network that collectively combines to make OMD the most awarded agency network in the world.

For one of our lead clients, this role leads best practice governance, standardization of processes, fiduciary accountability, and orchestration across end-to-end financial and media workflow. In this role you will be primarily and ultimately responsible for budget data aggregation, quality assurance, governance, reporting and communication of all campaign investment plans across media types. This is a client facing role accountable for coordination and project management with cross-functional teams. We require an agile, self-starter with knowledge across key functions including Media Planning, Investment, Finance and Operations.

Responsibilities

Consult and confirm implementation governance and best practices, ensure training compliance across platforms

Confirm operational best practices with Project Management, embedding finance expertise into workflow definitions and project timelines (e.g. client and deliverable expectations, turnaround times, client escalations, client-facing deliverable consistency)

Lead integration and connectivity between cross-functional teams (e.g. Planning, Integrated Investment, Marketing Science, Finance, Project Management) - inclusive of integration between onshore and offshore resources

Collaborate with investment + activation and operations teams both onshore and offshore, act as liaison for offshore work deployment. - Confirm consistency in client facing deliverables (e.g. Budget Deliverables) in partnership with Team Leadership and BPM - Collaborate with Budget Project Management, Planning Analysts, and Account Leadership to ensure that all invoicing for fees and media is delivered timely.

Support, audit, & enforce new budget and finance process rollouts across all team members including troubleshooting of common issues & serving as escalation point against any blockers

Master and maintain planning and tracking tools to ensure accurate delivery of campaign data for the client (including Proof of Performance, monthly campaign budget tracking, and bi-weekly financial ‘status’, etc.)

Manage MediaOcean, DDS and MediaTools and in house budget tracking infrastructure.

Serve as the first POC for systems and tools related inquiries, including DDS, Prisma, Media tools, and SharePoint - Manage media campaign actualization and billing timelines to ensure teams are staying on track, while raising any red flags of possible delays.

Provide financial rigor and strategic insight around business decisions that affect both client and agency.

Leads and orchestrates uncleared campaigns with Investment, BPM and Media Rec teams to ensure timely clearing compliance and payment to our partners.

Foster good working relationships and understanding with various teams as well as the client to facilitate flawless execution

Leverage industry experience (where applicable) to advise on best practices and address questions and/or issues as they arise

Participate in monthly finance meetings with regional/local account teams to review the status other client finance issues.

Assist in the creation and communication of financial guidelines and roadmaps (templates, ways to work, best in class methods, etc.)

Creation and communication of financial guidelines and roadmaps (templates, ways to work, best in class methods, etc.)

Assist in managing relationships with vendors, especially when discrepancies arise, finding creative solutions to complex situations

5+ years Media/Finance experience at a large media agency

College Degree in Finance or Marketing required or equivalent work experience

Knowledge of the Broadcast, Digital, Print, & Strategic environment preferred

Familiarity with Media Ocean, Prisma, and Media Tools preferred - Advanced Microsoft Excel skills a must, ability to work with large excel spreadsheets

Strong attention to detail focusing on accuracy of numbers and ability to cross-check formulas & related numbers across related reports

Strong Ability to problem solve to develop solutions, troubleshooting a must

Strong project management – handling deadlines where reliance on collaboration across multiple teams

#LI-LW3

$70,000 - $125,000

To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

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