Business Director

Location: London, London, United Kingdom

Agency

Job Function

Account Management and Growth

Job Subfunction

Account Management

FUTUREBRAND

Reporting to: Managing Partner

Role Purpose: You will be responsible for leading and directing account teams to achieve client deliverables and introduce new expertise to generate additional revenue profitability and relationship longevity. You will be directing and growing large-scale and complex accounts, whilst ensuring excellence in strategic and creative standards working in conjunction with the project leadership teams. Using your influencing and negotiation skills, you will build strong relationships with clients. You will partner with Project Leadership to ensure objectives and revenue targets are met.

Key Responsibilities

• Develop long-term client relationships built on trust, quality thinking, and effective creative solutions.
• Provide strong account direction, seeking opportunities to develop and grow client accounts.
• Lead and direct account teams to achieve client deliverables and introduce new expertise to generate additional revenue and profitability.
• Ensure briefs, creative and strategy solutions address the client’s needs.
• Show responsibility, respect, fairness, and honesty in all dealings

Duties

• Connect the facets of the client's business to generate impactful solutions to create long - term growth for both agency and client.
• Be seen as an expert business partner and advisor to the client, proactively identify issues or opportunities and provide solutions.
• Positively influence others as well as provide solutions when challenges arise.
• In partnership with your strategic & creative partners, deliver best-in -class strategic & creative solutions that solve clients business challenges and if necessary challenge obstacles or limitations through strategic relationship.
• Lead difficult conversations on budget challenges e.g. scope creep/ overspend.
• In collaboration with the project leadership team, bring your financial expertise to lead decision making on long term-forecasting, as well as operational actions to improve revenue and margin.
• Understand the Clients' unmet needs/ drivers and find the common ground /acceptable alternatives that balance agency and client's needs.
• Create/ identify new opportunities for FutureBrand & McCann based on your understanding of the client's business.
• Ensure your team has the capability and motivation to be on the forefront, ahead of the client in terms of Design & Strategy.
• Have a deep understanding of all FutureBrand and McCann offerings to drive innovation, expand on capabilities, and increase overall revenue.
• Manage the development of each team member's work flow to ensure tactical success while identifying new opportunities for growth and development.
• Organic revenue growth - Based on your intimate familiarity with clients business, identify organic growth opportunities through FB and MW broad offer.
• New business revenue growth - Lead and deliver new client opportunities/ pitches.
• Leverage FutureBrand Group McCann and Omnicom capabilities to optimize revenue potential.
• In conjunction with the Creative and Strategy directors, lead a team that delivers compelling strategy, differentiated innovation and ground-breaking creative work to shape the long-term direction of clients’ brands.
• Manage the performance and development the business leadership teams. Play an active role in attracting and retaining top talent to FutureBrand.
• Travel to meet with clients as and when needed.

Skills and competencies

• Experience of running large, complex accounts involving all aspects of consumer/corporate and service branding (including innovation, brand creation, and packaging)
• Business acumen, with the ability to fully understand all aspects of business operations, financial and resource management.
• Proven Resilience: Remains calm under pressure; remains focused and optimistic; is persistent even with adversity and recovers easily from setbacks
• Proven leadership with internal teams and clients
• Effective conflict resolution skills. Ability to address situations in a positive and constructive manner
• Outstanding communication skills at all levels, (presentation, written, verbal)
• Effective negotiator, influencer, and communicator
• Strong team player and have a key role in supporting others
• Positive and can-do attitude and problem solver
• Ability to work well under pressure, whilst remaining objective and retaining a positive approach

FutureBrand Values

Progressive

Being progressive has always been about optimism, momentum, and openness. Staying progressive means also ensuring what we do s underpinned by embracing a rich diversity of talents, perspectives, and ideas. Only when we have heard from all can we be sure what we do and who we have what it takes to stand out and be truly future proof.

Adaptable

We are comfortable with and open to challenge and change. We live and work in a vibrant, diverse, and dynamic world. To thrive, brands need to balance the time-less and the contemporary, art with science and continually step between facts, data, and creativity – which means we must too.

Collaborative

We believe that ideas get better when they are inherently diverse and shared in highly inclusive ways. We reject traditional hierarchies and what to hear from those who think differently from us, both inside and beyond our businesses. We truly believe that bringing different people together makes great things happen. This is a fundamental benefit of being a global business and we need to make it count.

Empowering

We champion the diversity and equity of opinions, ideas, skills, and perspectives for the difference it brings and the value it creates for all. We believe that diversity, equity and inclusion empowers and are therefore core to our people and our business. We invest in each other’s growth and ensure every person’s professional path is well paved. We welcome frank conversations about where we can do better, and we push ourselves and our clients to adopt more inclusive practices.

We believe that ideas get better when they are inherently diverse and shared in highly inclusive ways and we want to hear from those who think differently from us. We truly believe in the strength of diversity and the richness it can bring. By bringing different people together great things happen.

FutureBrand is an equal opportunity employer (EEO). We provide equal employment opportunities to all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

FutureBrand is a disability-confident committed employer and will guarantee an interview to any disabled candidate who meets the minimum criteria for the role. Exceptions may apply if due to the volume of applications, we are not able to interview all eligible candidates who qualify under the scheme. If you have a disability, we want everyone to feel at ease when going through our recruitment process. We are working to make our website and processes more accessible, if you encounter any issues and would like this information in an alternative format, or if you need further support with your application, please contact us at [email protected] for any adjustments you may need to perform at your best.

NB. This is not an exhaustive list of duties. Job description may change depending on business needs.

To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice/