Outcomes Strategic Operations, Senior Exec

Location: London, London, United Kingdom

Agency

Omnicom Media

Job Function

Media

Job Subfunction

Trading and Investment

Outcomes is Omnicom Media's solution to de-risk clients' media investment. It gives them a way to pay only for results and their desired business outcomes. This approach puts clients and OM at the forefront of innovation, pushing the boundaries of what Outcomes can deliver across all forms of digital media.

This Senior Exec role sits within the Outcomes team at Omnicom Media, reporting to the Outcomes Manager. The role covers both sides of the Outcomes workflow: pre-sales support (feasibility and RFP work) and post-sales campaign operations (campaign management, reporting and reconciliation). You will gain breadth of experience working with regional clients, market leadership, key partners and agency leads across major markets.

Responsibilities

• Pre-sales and strategy support
• Support RFP/RFI responses and feasibility assessments, working with partners and DSPs to model potential Outcomes value for clients
• Prepare and maintain briefing documents, margin overviews and partner collateral
• Coordinate with vendors on materials needed for client opportunities
• Campaign operations
• Facilitate cross-team coordination to support campaign implementation, documentation and communication throughout the campaign lifecycle. Track the performance and pacing of campaigns against client KPIs and SLAs
• Deliver weekly client reporting and support the monthly spend and margin reconciliation
• Coordinate with vendors on standard campaigns and flag issues early
• Insight and growth
• Analyse mid- and post-campaign data to produce clear insights and recommendations for clients
• Flag upsell and growth opportunities to the wider team
• Maintain account playbooks and propose improvements to processes and ways of working

Stakeholders

Build strong relationships with internal teams, agency leads, markets and vendor partners

Keep all parties aligned and manage client expectations through clear, proactive communication

Qualifications and Requirements

1-2 years of relevant experience in advertising, marketing, strategy or partnerships

Programmatic and cross-channel digital media experience, or Ad Operations

Campaign management experience in digital advertising

Media agency or Ad Tech experience, with working knowledge of DSPs and/or ad servers

Experience supporting or responding to RFP/RFI is a bonus

Advanced written and presentation skills

Advanced proficiency in Microsoft PowerPoint and Excel

Understanding of digital media in markets outside the UK. Experience abroad is a bonus

Strong project management and organisational skills, with the ability to set and work to deadlines

To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

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