Hospitality Director (Olympics) (Airline Client)

Location: Los Angeles, California, United States of America

Agency

Octagon

Job Function

Production

Job Subfunction

Experiential and Events Production

EXPERIENCES / Responsible for planning and executing event and experiential marketing programs.

Our client, one of the world's leading global airlines, is seeking a Hospitality Director to lead the planning, execution, and delivery of a premier C-suite hospitality program surrounding the LA28 Olympic and Paralympic Games.

This role is ideal for a candidate who thrives in a fast-paced, collaborative environment and is passionate about creating exceptional experiences for executive-level guests and key stakeholders.

The position requires a proven background in luxury B2B hospitality, executive hosting, and client service excellence, with a strong attention to detail across all aspects of program delivery, including hospitality operations, project management and stakeholder engagement.

The ideal candidate will have extensive experience working directly with senior executives and C-suite audiences, bringing a hospitality-first mindset, impeccable organizational skills, and a commitment to delivering seamless, world-class guest experiences.

THE WORK YOU'LL DO

• Serve as a trusted agency partner to clients and other key stakeholders, ensuring seamless collaboration and alignment across all workstreams
• Lead the planning and execution of C-suite, B2B Hospitality programming across various workstreams, including but not limited to F&B, Gifting, Accommodations, Transportation, etc.
• Serve as the primary on-site client lead in Los Angeles, acting as the eyes and ears on the ground while proactively communicating important updates, observations, and opportunities to clients and internal stakeholders
• Lead CEO programming and experience development, collaborating with clients and internal teams on the concepting, design, and execution of hospitality environments and hospitality space buildout
• Oversee the F&B workstream, managing hotel catering operations and offsite dining experiences, in partnership with client lead
• Leads LA market efforts, overseeing venue familiarization and route mapping, while also cultivating relationships with LA28 contacts and key stakeholders
• Event development including (but not limited to) scheduling, logistics, health and safety, insurance, creative production, and briefing documentation providing in-depth brand relevant content and insight
• Develops the Program Execution Guide with support from broader team
• Serve as an experiential marketing and hospitality subject matter expert, identifying innovative ways to bring brand messaging, storytelling, and guest engagement strategies to life through events and hospitality experience
• Support financial management across the program, including budget tracking, forecasting, expense management and reconciliation processes
• Contribute as a key member of the hospitality and hosting vertical, bringing fresh perspectives, industry insights, and innovative solutions to continuously enhance capabilities and elevate client experiences

THE BIGGER TEAM YOU'LL JOIN

Recognized as one of the Best Places to Work in Sport, Octagon is the global sports, entertainment, and experiential marketing arm of the Omnicom Group.

We take pride in being Playmakers - finding insightful, bold ways to create play in our work, our lives, and in the world. We believe in the power of play to create big ideas and unlock potential for our clients and talent.

We can put ourselves in the shoes of fans because we ARE fans - of sports, entertainment, and culture at large. This expertise allows us to continually evolve the fan experience across sports and entertainment alongside some of the biggest brands and talent in the world.

The world needs play more than ever. Are you a Playmaker?

WHO WE'RE LOOKING FOR

7-10 years of experience in experiential marketing, hospitality, event management, or a related field, with a proven track record managing VIP, executive, and high-profile hospitality programs

Passionate about hospitality, sports, entertainment, and travel, with experience delivering premium guest experiences ranging from intimate executive engagements to large-scale marquee events

Strong leader and communicator with the ability to influence, build trust, and foster meaningful relationships with clients, partners, vendors, and internal stakeholders

People-first leader who is committed to developing talent, empowering teams, and driving a collaborative, high-performing culture

Highly organized and detail-oriented, with the ability to lead multiple workstreams, manage complex timelines, and consistently deliver high-quality results under pressure

Strategic, proactive, and solutions-oriented, with the ability to anticipate challenges, assess risks, and implement effective mitigation plans

Demonstrates exceptional judgment, discretion, professionalism, and emotional intelligence when working with senior executives and managing sensitive situations

Proven experience leading client engagements, staff planning, and cross-functional teams while ensuring programs are delivered on time, on budget, and to the highest standard

Experience working internationally, partnering with global teams, or supporting major events such as the Olympic Games, FIFA World Cup, or other premier sporting events is strongly preferred

Willingness to travel regularly (approximately 15-20%) and work evenings, weekends, and holidays as required to support program delivery

The base range for this position is $80,000 – 100,000. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background pertinent experience, and qualifications.

$80,000 – 100,000

To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

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