Key Responsibilities
- Assist with the deployment, configuration, and support of document imaging and management solutions for healthcare clients
- Analyze existing workflow processes and recommend improvements to optimize the digital capture and storage of medical documents
- Provide training and support to end-users to ensure successful adoption and high satisfaction
- Troubleshoot technical issues; escalate complex problems as necessary
- Maintain comprehensive project documentation, including training materials, workflow diagrams, and technical specifications
- Ensure all solutions comply with HIPAA and other healthcare data privacy and security regulations
- Engage in face-to-face client interactions in both physical and virtual settings
Qualifications
Bachelor’s degree in Information Technology, Health Informatics, Computer Science, or a related field; equivalent experience considered
Demonstrated interest in healthcare technology and IT consulting
Relevant experience (internships, coursework, or projects) with document management, EHR systems, or healthcare IT solutions preferred
Strong problem-solving, organizational, and communication skills
Proven ability to collaborate effectively within team settings
Adaptable and eager to learn in a fast-paced environment
Exceptional professional written and verbal communication
Proactive approach to managing and executing complex tasks independently
1-3 years of overall experience in relevant functional or technical roles. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Demonstrates competence in a minimum of one product or technology area. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed.
Job description provided by Oracle.
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