Principal Advanced Services Engineer(Weblogic Administration)

Location: Mumbai

Work schedule: 24×7 shifts and weekend support as required

About the Company/Team

Join Oracle in supporting mission-critical database, application and middleware environments. The role works across infrastructure, database, middleware and application teams to maintain service availability, improve performance and support cloud migration and operational automation.

Job Summary

We are seeking an Oracle Apps DBA & Fusion Middleware Administrator to manage, maintain and troubleshoot Oracle Applications, Database and Fusion Middleware environments. You will support production operations, upgrades, high availability, disaster recovery and cloud infrastructure.

Candidates should bring strong expertise in either Oracle Apps DBA or Fusion Middleware administration, supported by good working knowledge of the other.

Key Responsibilities

Manage reliable production environments: Administer Oracle Database, Oracle Applications 11i/R12 and Fusion Middleware products, including WebLogic, SOA and OBIEE, across standalone, clustered and multi-node environments.

Deliver controlled lifecycle changes: Install, configure, patch, clone, refresh and upgrade application, database and middleware platforms, including Oracle Database upgrades to 19c. Coordinate changes across technology teams.

Maintain availability and disaster readiness: Support RAC, Active Data Guard, physical and snapshot standby databases, switchover, failover and disaster recovery synchronization using RSYNC across data centers.

Administer middleware services and deployments: Configure JDBC connection pools, data sources, JMS resources and one-way/two-way SSL. Deploy and migrate WAR, EJB and EAR applications using WebLogic Console, deployment utilities and WLST.

Resolve incidents and improve performance: Troubleshoot complex production issues, optimize WebLogic and database performance, assess capacity, manage planned downtime and restore services within committed SLAs.

Automate operational activities: Use Python and shell scripting to standardize server and service management, reduce manual effort and prevent recurring incidents.

Support cloud environments and migrations: Provision and maintain cloud infrastructure and migrate on-premises Oracle environments to OCI, applying sound networking, security, resilience and connectivity practices.

• Coordinate effective service delivery: Work independently with customers and cross-functional teams, manage operational risks and changes, follow applicable compliance requirements and provide proactive technical recommendations.

Qualifications & Skills

Mandatory

Meet one of the following education and experience pathways

• 11 years of experience implementing or supporting IT solutions, IT operations or related work; or
• A bachelor’s degree in Information Technology, Computer Science, Engineering or a related field, with 7 years of relevant experience; or
• A master’s degree in a related field, with 5 years of relevant experience.
• Demonstrate hands-on Oracle Applications, Database and/or Fusion Middleware administration experience, with strong expertise in Apps DBA or Fusion Middleware and working knowledge of the other.
• Experience installing, configuring, administering and supporting Oracle infrastructure in production environments.
• Knowledge of Oracle Applications 11i/R12 administration, cloning, refreshes, patching and multi-node maintenance.
• Experience with WebLogic architecture, vertical and horizontal clustering, load balancing, high availability, patching and troubleshooting.
• Experience supporting Oracle Database high availability and disaster recovery technologies, including RAC and Data Guard.
• Hands-on knowledge of JDBC, JMS, application deployment, SSL configuration and WLST.
• Strong Linux/Unix administration, Python and shell scripting skills.
• Experience with cloud infrastructure, OCI provisioning and migration of on-premises Oracle environments to OCI.
• Ability to troubleshoot across infrastructure, database, middleware and application layers and support services within agreed SLAs.
• Strong communication, coordination, organizational and customer-facing skills, with attention to detail and the ability to work independently.
• Willingness to work 24×7 shifts and weekends as required.

Good-to-Have

• OCI certification, Oracle Product Certifications or other relevant technical certifications.
• Knowledge of Identity Management and Oracle Access Manager.
• Experience provisioning or maintaining environments on Azure, AWS or Google Cloud.
• Working knowledge of Docker and container orchestration technologies.
• Project management certification, including Certified Associate in Project Management.
• Experience contributing to solution architecture, project delivery or cross-functional programs.

Self-Assessment Questions

• Can I independently administer and troubleshoot either Oracle Apps DBA or Fusion Middleware environments, while demonstrating practical working knowledge of the other?
• Can I explain a production patching, cloning or upgrade activity I completed, including validation, rollback planning and downtime management?
• Have I supported RAC, Data Guard or middleware clustering, and can I describe my role in a failover, switchover or disaster recovery exercise?
• Can I demonstrate how I diagnosed a complex production issue or used Python, shell scripting or WLST to reduce recurring incidents and manual effort?
• Do I meet an education and experience pathway, have relevant OCI provisioning or migration experience, and feel comfortable supporting customer environments through shifts and weekend work?

Minimum Job Qualifications

Education and/or Experience

11 years of experience in implementing or supporting IT solutions or operations or related experience

OR

Bachelor's Degree in Information Technology, Computer Science, Engineering, or related field AND 7 years of experience in implementing or supporting IT solutions or operations or related experience

OR

Master's Degree in Information Technology, Computer Science, Engineering, or related field AND 5 years of experience in implementing or supporting IT solutions or operations or related experience.

Job Skills

• Same skills as prior level plus;
• Risk Management: Demonstrated ability to identify, assess, and mitigate risks to ensure successful outcomes.
• Cloud Computing: Demonstrated experience in deploying, configuring, and managing cloud infrastructure and platforms.
• Automation: Demonstrated ability to automate business or technical processes, streamlining operations and reducing manual effort.
• Oracle Product Knowledge: Demonstrated knowledge of Oracle products and the ability to educate customers on their effective use.
• Compliance: Demonstrated knowledge of and adherence to regulatory, legal, and organizational compliance requirements.
• Troubleshooting: Demonstrated ability to troubleshoot and resolve complex technical issues across multiple technology domains.
• Change Management: Demonstrated experience implementing strategies to manage resistance and achieve successful organizational change.
• Cloud Architecture: Demonstrated knowledge of cloud architecture, including networking, security, resilience, and connectivity.
• Solution Architecture: Demonstrated ability to architect end-to-end solutions that meet both business and technical requirements.
• Project Management: Demonstrated ability to plan, execute, and deliver projects on time, on scope, and within budget.
• Service Delivery Management: Demonstrated ability to coordinate and manage high-quality service delivery and ensure customer satisfaction.
• Program Management: Demonstrated ability to manage cross-functional programs, leading teams and allocating resources for timely project delivery.

Preferred Job Qualifications

Education and/or Experience

11 years of experience in implementing or supporting IT solutions or operations or related experience

OR

Bachelor's Degree in Information Technology, Computer Science, Engineering, or related field AND 7 years of experience in implementing or supporting IT solutions or operations or related experience

OR

Master's Degree in Information Technology, Computer Science, Engineering, or related field AND 5 years of experience in implementing or supporting IT solutions or operations or related experience.

Additional Qualifications (as needed)

IT Certification

IT Technical Certification, Oracle Product Certifications)

Project Management Certification

Project Management Certification, Certified Associate in Project Management)