Learning Specialist

ABOUT ORR

ORR Protection is a national leader in fire and life safety, delivering intelligent, lifecycle-driven solutions that protect people, property, and business continuity. For more than 75 years, we’ve built our reputation by serving organizations in mission-critical environments—where performance matters and reliability is essential. As a third-generation, family-owned company, we remain grounded in strong relationships, a commitment to doing the right thing, and a deep sense of responsibility to our customers and our people.

Today, ORR supports associates and customers across all 50 states, combining national expertise with a culture rooted in safety, respect, and care. When you join ORR, you’re part of a team dedicated to protecting what matters most, while building a career you can be proud of.

Learn more about our company culture here.

SUMMARY

We are seeking a motivated and detail-oriented Learning Specialist to support the design, development, and administration of our organization's learning programs. This role combines hands-on Learning Management System (LMS) administration with instructional design and content development responsibilities. The ideal candidate has a strong foundation in adult learning principles, experience building engaging e-learning content, and comfort managing the technical and operational side of a corporate LMS. This is a remote position open to candidates based anywhere in the United States.

ESSENTIAL DUTIES AND RESPONSIBILITIES

LMS Administration

• Serve as an administrator for the organization's Learning Management System, including course uploads, user enrollment, assigning learning paths, and query management.
• Maintain accurate learner records, certifications, and completion data within the LMS.
• Generate LMS reports to track training completion, compliance, and engagement metrics.
• Manage system configurations, user roles, and permissions in partnership with IT/HRIS as needed.
• Other duties may be assigned as business needs required

Instructional Design & Content Development

• Design, develop, and update engaging e-learning courses, job aids, and training materials using authoring tools such as Articulate Storyline/Rise (or similar platforms).
• Apply adult learning theory and instructional design best practices (e.g., ADDIE, SAM) to create effective learning experiences.
• Collaborate with subject matter experts (SMEs) to translate technical or operational knowledge into clear, learner-friendly content.
• Update and maintain existing training content to ensure accuracy and relevance.
• Support the development of blended learning solutions, including virtual instructor-led training (VILT), microlearning, and self-paced modules.
• Stay current on instructional design trends, LMS capabilities, and e-learning tools to continuously improve program quality.

MINIMUM AND PREFERRED QUALIFICATIONS

• 2–5 years of professional experience in a Learning & Development, Training, or Instructional Design role, required.
• Hands-on experience administering a Learning Management System (LMS) - including content uploads, user/course management, and reporting, required
• Demonstrated experience with instructional design and content development, including building courses in authoring tools such as Articulate Storyline, Articulate Rise, or comparable software, required
• Background or experience within the Fire & Mission Critical industry, preferred
• Familiarity with video editing or multimedia tools (e.g., Camtasia, Adobe Creative Suite), preferred.
• Experience with SCORM/xAPI standards and LMS integrations, preferred.

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of adult learning principles, instructional design methodologies, and accessible learning practices.
• Strong written and visual communication skills, with the ability to translate complex information into clear, engaging learning materials.
• Strong attention to detail to ensure accuracy, consistency, and functionality of course content and training records.
• Strong interpersonal skills and ability to collaborate with subject matter experts and distributed teams, incorporating feedback effectively.
• Strong organizational and time management skills, with the ability to prioritize competing needs and meet deadlines.
• Ability to work independently, take initiative, and adapt to changing priorities in a remote environment.
• Strong problem-solving skills, with the ability to troubleshoot LMS and course access issues and provide responsive learner support.
• Ability to use training data and learner feedback to identify gaps and recommend improvements.
• Proficiency in Microsoft Office applications, including Excel for organizing and reviewing training data.
• Ability to handle confidential information with discretion and maintain appropriate access to learner records.

WORK ENVIRONMENT

• Remote position primarily performed in a home office setting.
• Reliable internet connection and a workspace conducive to focused work and virtual collaboration are required.
• Occasional travel may be required for in-person meetings or other business-related events.

ONCE YOU JOIN OUR TEAM, YOU’LL ENJOY

• Working for a company where the associates are viewed as the company’s greatest asset.
• Being part of something you can be proud of – making a difference in the health and wellness of people and our planet.
• A growing company with a first-class reputation in our respective industries.
• A culture that is fun, family oriented and entrepreneurial.
• A company that offers a focus on work life balance and encouragement to make a big impact.
• A caring group of associates with a commitment to make the communities we work in better for all.
• Excellent benefits including 401(K), health, life, dental, tuition reimbursement and numerous perks such as training and development.
• Equal Opportunity Employer / Vet / Disabled