Overview
OSI Systems companies have a long history of developing innovative solutions to bring a better quality of life to the world. With more than 30 years of combined experience in the field of optoelectronics our OSI Optoelectronics (OSIO) division is a diversified manufacturer of standard and custom photodiodes and optical sensors for used in aerospace, defense, commercial and medical applications.
We are seeking a customer-focused Program Manager to lead key customer programs and serve as the primary liaison between customers and cross-functional teams. The successful candidate will drive program execution, business growth, and customer satisfaction in a fast-paced manufacturing environment.
Responsibilities
- Lead, Drive and coach the Program team members in meeting project objectives.
- Monitor and review the business in meeting the financial and operational objectives.
- Key liaison personnel and managing relationships between customers and internal groups.
- Interact with customers on business outlook, quality, delivery, product costing, engineering changes and explore new business opportunities.
- Oversee timely completion of production schedules and new project start-up through efficient coordination of all levels of CFT team.
- Prepare business forecast, revenue projection and customers quotations.
- Driver for problem solving to internal and meeting customers’ requirements/expectations.
- Resolve issues which have financial impact with customers inventory, claims, pricing, AR.
- Manage, review customer PO, S/O, changes updates and closure.
- Review MRB/ECN/DN and provide disposition.
- Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork.
- Demonstrate behavior consistent with the company’s Code of Ethics and Conduct.
- It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem.
- Duties may be modified or assigned at any time to meet the needs of the business.
- Diploma or Degree in electrical electronic engineering.
- Min 4 to 6 years of working experience in EMS environment in NPI or Program.
- Experience in RFQ process and ability to read engineering documents.
- Knowledge in PCBA, Box build assembly and wire harness will be advantageous.
- Proficient in ERP systems.
- Demonstrated success in developing and fostering relationships with customers, meeting the objectives with continuous improvement.
- Fluency in English and/or other Asian language.
- Excellent people skills, project management skills, good business acumen and team player.
- High Integrity, Responsible, Proactive and result oriented.
- Able to multi-task and work in a multi-cultural environment.
- Computer literate, Competent in Microsoft Excel.
- Able to travel domestically from time to time.
- Must be able to complete job responsibilities while working in a global time zone. Attendance of late night/early morning meetings by phone and/or web to meet global business needs will be required.
Job description provided by OSI Systems.
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