Director of Human Resources

• Partner with the Executive Director and leadership team to design and implement strategic initiatives for growth, engagement, and cultural alignment.
• Oversee all HR functions including, but not limited to, recruitment, onboarding, benefits administration, LOA, professional development, and performance management.
• Lead efforts to strengthen diversity, equity, access, and inclusion across the organization.
• Collaborate with the Employee Relations Officer on corrective action, conflict resolution, and training initiatives.
• Manage employee training programs and administration of the Relias training platform.
• Ensure HR policies and practices comply with state and federal regulations, while reflecting OTC’s mission and values.
• Develop strategic recruitment and retention initiatives that foster a positive employee experience.
• Lead organizational initiatives that promote accessibility, inclusion, and compliance with related laws.
• Manage benefit programs, vendors, and compliance requirements.
• Oversee annual processes such as compensation benchmarking, benefits review, and performance evaluations.
• Serve as a trusted resource and advocate for all employees, encouraging collaboration and open communication.
• Willingly and effectively cooperates with OTC, The Department of Human Services, The Division of Developmental Disabilities (DDD), and other licensing or state agency or local municipalities in any inspections and investigations, upon request

Benefits

Medical, Dental, Vision Benefits

Retirement Account

Employee Assistance Program

PTO

Tuition Reimbursement

Supportive, Mission-Driven Work Environment

Department Specific Benefits May apply

Requirements

• 10 years of HR Leadership experience, ideally within social services or nonprofit environments.
• Minimum: Bachelor’s degree in Human Resources Management, Business Administration, Organizational Development, or a related field. Masters Degree Preferred.
• Certifications: SHRM-SCP or SPHR preferred; DEI Certification (SHRM, Cornell, or equivalent) desirable. Certification in Change Management or Conflict Resolution is a plus.
• Demonstrated success in leading and influencing organizational culture, with a people-first mindset.
• Proven ability to manage change, guide transformation, and implement equitable HR practices.
• Strong conflict resolution, communication, and interpersonal skills.
• Experience with HRIS and PEO systems.
• Deep understanding of current HR best practices and trends.
• Commitment to diversity, equity, inclusion, and accessibility.

Preferred Qualifications

Prior experience in human services or disability services.

Strong professional networks within the HR community.

Necessary Special Requirements

• Employee will be required to complete all clearances as necessary per regulatory requirements.
• OTC Services is an EEO and Drugfree Workplace
• If you require an accommodation with any part of the recruiting process please contact [email protected]

Summary

OTC Services – Burlington County is seeking an experienced and creative Director of Human Resources to lead our people strategy and champion an inclusive, engaged, and values-based workplace culture.

As a key member of the senior leadership team, you’ll report to the Executive Director/CEO and collaborate closely with the COO, Corporate Compliance Officer, and a dedicated four-person HR team. You’ll oversee all aspects of human resources, including talent acquisition, employee relations, compliance, and culture development, ensuring that OTC remains a place where people love to work and grow.