Location: Columbia, South Carolina
Summary
The Strategic Account Executive (SAE) is responsible for the retention, growth, and overall strategic management of an assigned portfolio of health plan, employer group, consultant, and partner relationships. The SAE serves as the primary client advocate, ensuring successful execution of benefit programs, operational excellence, issue resolution, and long-term account strategy. This role drives client satisfaction, retention, and expansion opportunities through proactive relationship management and consultative selling of internal products and programs.
We strongly prefer experience working with health plans, Blue Cross and Blue Shield Plans, provider networks, TPAs, or employee benefits organizations. Knowledge of self-funded, fully insured, Medicare, Medicaid, or government-sponsored healthcare programs. Experience supporting multi-state employer groups, consultants, and strategic partners.
Travel Requirements
- •Ability to travel up to 20% as needed to support client meetings, industry conferences, and partner engagements.
- •Regular travel to client locations, consultant offices, and partner Blue Plan organizations is required.
- •Occasional overnight travel may be necessary based on business needs.
Description
Location: This position is full-time (40-hours/week) Monday-Friday in a typical office environment. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-5:00PM. It may be necessary, given the business need to work occasional overtime. You may be required to travel between buildings. This role is located at 4101 Percival Road, Columbia, SC 29229
What You Will Do
Responsible for renewal and management of existing accounts. Maintains strong service relationships with clients and agents. Research/compiles presentations and sales materials as needed. Coordinates client and agent input into renewal process. Obtains client signoff on administrative service agreements.
Responsible for renewal reporting. Gathers and analyzes data from client and/or agent to compile, approve and deliver marketing packages. Manages related communications relating to existing account renewals. Provides ongoing account management.
Responsible for development of new account sales. May work with marketing area to execute marketing strategy for new business in assigned territory/relationship network. Compiles, approves and delivers presentations and presents proposal packages for new groups. Obtains client signoff on administrative service agreements.
To Qualify for This Position, You'll Need the Following
Required Education: Bachelors in a job-related field
Degree Equivalency: 4 years job related work experience or Associate's and 2 years job related work experience
Required Work Experience: 7 years healthcare insurance/program management, customer service, and/or technology-related industry. 2 of the 7 years must have been in direct sales and marketing role in one or more of the areas listed.
Required Skills and Abilities: Knowledge of sales principles and techniques. Ability to work independently, prioritize effectively, and make sound decisions. Good judgment skills. Effective customer service, presentation, and organizational skills. Analytical or critical thinking skills. Basic business math proficiency.
Required Software and Other Tools: Microsoft Office.
Required Licenses and Certificates: Department of Insurance Licensure must be obtained within 60 days of hire in state employed.
Travel Requirements
- Ability to travel up to 20% as needed to support client meetings, industry conferences, and partner engagements.
- Regular travel to client locations, consultant offices, and partner Blue Plan organizations is required.
- Occasional overnight travel may be necessary based on business needs.
We Prefer That You Have
- Experience working with health plans, Blue Cross and Blue Shield Plans, provider networks, TPAs, or employee benefits organizations.
- Knowledge of self-funded, fully insured, Medicare, Medicaid, or government-sponsored healthcare programs.
- Experience supporting multi-state employer groups, consultants, and strategic partners.
Key Competencies
Strategic Relationship Management
Executive Presence
Consultative Selling
Client Retention & Growth
Influence & Negotiation
Meeting Facilitation
Cross-Functional Leadership
Problem Resolution
Business Acumen
Communication & Presentation Excellence
Our Comprehensive Benefits Package Includes the Following
- We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.
- Subsidized health plans, dental and vision coverage
- 401k retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
On-site cafeterias and fitness centers in major locations
Education Assistance
Service Recognition
National discounts to movies, theaters, zoos, theme parks and more
What We Can Do for You
We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.
What To Expect Next
After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.
Equal Employment Opportunity Statement
Job description provided by BlueCross BlueShield of South Carolina.
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