Private Market Services Operations Specialist

Department

Private Market Services

Reports to

Senior Private Market Services Director

FLSA Status

Non-Exempt

Position Summary

This position is responsible for maintaining investor/equity database. Formats and processes investor statements. Formats and posts internal reporting. Processes other investor financial notifications.

Duties & Responsibilities

Maintains Investran Database

• Maintains contact names and addresses
• Maintains primary and secondary contact information by investor and correspondence type
• Updates and maintains other fields as needed
• Subscription requests
• Reviews and approves investment requests in Salesforce
• Maintains request tracking module in database
• Maintains tracking reports on Tube page

Investor Deliverables

• Prepares and processes monthly new investor acceptance notices
• Processes annual PMS audited financials
• Processes other operational deliverables as needed

Database Reporting

Prepares with appropriate formatting PMS reporting (both internal and external

Updates and posts internal reporting to public folders

Private Market Services Administrative

• Submits tax returns to appropriate taxing agency
• Tracks tax return processing
• Sets up and maintains financial files
• Archives financial files annually

Document Handling

• Downloads and saves investor subscription documents
• Reviews documents for completion and logs as needed
• Performs other duties as assigned

Qualifications

• Associate degree or equivalent
• Excellent computer skills with experience in Microsoft Word, Excel and Outlook required
• Excellent written, verbal and interpersonal communication skills; able to interact effectively with internal and external stakeholders.
• Highly organized and detail‑oriented; able to manage multiple priorities, tasks and deadlines concurrently
• Proven analytical and problem‑solving skills with ability to produce accurate, data‑driven work
• Professional demeanor with an uncompromising respect for discretion and confidential matters
• Able to work both independently and as part of cross‑functional teams; demonstrated ability to execute projects or workstreams and follow through to completion

Working Conditions

• Minimal travel required
• Long periods of sitting and utilizing a computer
• Schedule must be flexible to work overtime to accomplish business objectives