Strategic Account Executive

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings.

To learn more, visit partech.com http://partech.com or connect with us on LinkedIn https://www.linkedin.com/company/partechnology/, X (formerly Twitter) https://twitter.com/par_tech, Facebook https://www.facebook.com/parpointofsale/, and Instagram https://www.instagram.com/partechnology/. Position Description: Some account roles manage a book of business. This one helps move PAR forward with one of our largest and most strategically important enterprise customer relationships.

As a Strategic Account Executive (exact job title -TBD), you’ll own the relationship holistically, bringing together executive partnership, commercial strategy, operational execution, and growth. You’ll work directly with senior customer decision-makers while mobilizing teams across Customer Success, Product, Operations, Finance, Project Management, and Sales to ensure PAR delivers as one coordinated partner. This is more than traditional account management and broader than a pure sales role.

You’ll be the connective tissue between the customer and PAR, protecting a critical partnership, solving complex challenges, and uncovering meaningful opportunities to expand our impact. Position Location: Remote - Miami or Remote - Florida would be preferred. Alternative Remote - New York, Texas, Pennsylvania, Florida, North Carolina, Minnesota, Colorado, Georgia, Illinois This role requires regular in-person engagement with customer stakeholders, including frequent travel to customer offices and operating locations.

Candidates should be comfortable with approximately 25–30% travel, with travel frequency increasing when customer priorities require it. Reports To: Sr. Manager, Corporate Accounts What We’re Looking For: Requirements: - Significant experience leading complex enterprise customer relationships in restaurant technology, hospitality technology, B2B SaaS, or a closely related environment. - A track record of earning credibility with senior business and technology executives at large, sophisticated organizations. - The ability to operate across both commercial and operational priorities, identifying growth opportunities while remaining deeply accountable for customer outcomes. - Strong executive presence, business judgment, and communication skills, particularly when navigating sensitive issues or high-stakes conversations. - Experience leading cross-functional teams in a matrixed environment, bringing people together and driving results without relying on direct authority. - The curiosity and discipline to deeply understand a customer’s business, stakeholders, operating model, and decision-making process. - Experience with restaurant technology, point of sale, back-of-house software, payments, hardware, services, inventory solutions, or unified commerce is strongly preferred.

Unleash your potential: What you will be doing and owning: - Lead the overall account strategy. Own the commercial and strategic relationship across account planning, executive alignment, pricing, contracts, renewals, profitability, product penetration, and long-term growth. - Become a trusted extension of the customer’s business. Build meaningful relationships across executive, business, technology, and operational stakeholders.

Develop a deep understanding of how decisions are made, where friction exists, and how PAR can create greater value. - Protect and grow a business-critical partnership. Maintain focus on customer health and operational execution while identifying opportunities to expand PAR’s presence across product lines, brands, and locations. - Create new opportunities within the account. Develop and close complex upsell and cross-sell opportunities spanning PAR’s software, hardware, services, and broader unified commerce portfolio. - Turn strategy into coordinated execution.

Bring together PAR leaders and subject-matter experts across Customer Success, Product, Operations, Finance, Project Management, and Sales to deliver against customer commitments and resolve issues quickly. - Lead through complexity. Navigate competing priorities, sophisticated stakeholder environments, and high-impact customer conversations with sound judgment, transparency, and urgency. - Drive commercial discipline.

Maintain accurate bookings and activation forecasts, manage pricing and renewal strategies, and ensure customer and opportunity data remain current in PAR’s CRM systems. - Advance adoption across the customer ecosystem. Partner with PAR’s Franchise Account Management, Customer Success, and technical teams to support product adoption and expansion across corporate and franchise stakeholders. - Create executive-level business reviews.

Translate performance, customer priorities, risks, and growth opportunities into clear strategic conversations and actionable plans. - Represent the partnership. Serve as a visible ambassador for PAR at customer meetings, industry events, trade shows, and relevant association gatherings. Interview Process: - Interview #1: Video Screen with Talent Acquisition Team - Interview #2: Video interview with the Hiring Manager (via MS Teams) - Interview #3: Video interview with the Team (via MS Teams) PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact [email protected]. [email protected] you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.