People Experience Lead

Note: Partly is headquartered in Austin, TX with offices in London, UK, Christchurch, NZ and Auckland, NZ. Wherever you're based, we'll connect you with your nearest office for onboarding, and fly you to join the full team for our quarterly "Season Openers" (we cover travel and accommodation). If you're relocating to join us, we can also assist with relocation costs. 🚀 OUR STORY Partly is building the infrastructure for anyone to repair anything.

We believe everything built should be repairable, and we're building frontier AI to put repair knowledge to work, starting with the $2tn automotive market. Our model, Interpreter, is the first AI purpose-built to understand repair. Trained on 1M+ car models and 1B+ parts, it reads a repair job the way an estimator does, resolves damage into the exact purchasable part, and shows its reasoning with a confidence score. On real production jobs, an estimator working with Interpreter reaches 98.8% parts-list accuracy, against 92.1% with today's tools.

It powers PartlyRepair, used by collision shops, workshops and suppliers to take the admin off the job; PartlyLabs, the agentic infrastructure enterprises use to deploy Interpreter across their own workflows; and a developer API. Founded by ex-Rocket Lab engineers, we've raised a $50m Series B led by DST Global (Anthropic, Airbnb, Meta, TikTok, Spotify), with Blackbird Ventures, WNDR, Activant Capital, Icehouse Ventures, Square Peg, Airtree and Ecliptic Venture Capital.

Hear it from the team: Why Partly exists https://www.partly.com/nz/careers/videos/why-partly-exists and AI at Partly https://www.partly.com/nz/careers/videos/ai-at-partly. 🖍️ THIS ROLE The People Experience Lead will lead our People Experience team within Enablement, reporting to Ana (CFO and interim Chief People Officer). The Enablement team's mission is to make Partly the best startup to work for in the world. You'll be the go-to coach for our people leaders and raise the standard of people leadership across Partly.

You'll run our people programmes and own the employee lifecycle across New Zealand, the UK and the US, from day one onwards. At Partly, a great people experience and high performance go together. Exceptional people want a high bar, a fast pace and great leadership, and they do their best work when they get all three. You'll work closely with our People Ops lead, who builds our people systems and frameworks, to deliver an exceptional people experience for our ~200 people.

We plan to hire a Chief People Officer in future, and you'll report into them when they join. This isn't a role for reports, paperwork and meetings. It's for someone who gets in alongside our leaders and teams and gets things done. If you combine strong HR fundamentals with the judgement and energy of a startup operator, this role is built for you. This role is open in Auckland and Christchurch, our two New Zealand offices. 💻 WHAT WILL YOU DO - Coach our people leaders.

Be the first call for our people leaders on leading their teams, and design and run the core training every leader at Partly needs. - Champion our values and high-performance culture. Raise the bar on how we work, and help leaders and teams live our values every day. - Run our people programmes. Partner with People Ops to run performance management, promotions, compensation reviews and engagement, so they're fair, consistent and acted on across every team. - Own the employee lifecycle.

Own every stage of someone's time at Partly from day one onwards, including employment changes, global mobility and employee relations, handled with care and in line with local law in every market. - Help us scale internationally. Guide our leaders and teams through fast growth and change across NZ, the UK and the US, from new teams and new markets to new ways of working. - Lead the PX team. Lead and develop one direct report, whose remit also includes Workplace Experience: our offices, offsites and key company events.

Want to learn more about the problems we're solving and the culture we're building at Partly? Hear directly from our team here: https://shorturl.at/iAFUX https://shorturl.at/iAFUX* 🥷 YOUR SKILLS - High-agency operator with senior level of experience in People & Culture/HR business partnering. You take ownership, move fast, and do your best work in high-performance environments. - Data-driven. You use people data (retention, engagement, performance) to spot issues early, act on them, and keep leadership informed. - You see people experience and performance as one thing.

You know top talent stays where the leadership is great. - You make people leaders better. You've coached leaders and raised their game. Leaders come to you for advice, take it, and come back. - (Preferred) Startup experience. You've worked in a high-growth startup and know how people challenges change as a company scales. - International employment experience. You've worked across some of New Zealand, Australia, the UK and the US.

Please note: if you don't have all the skills or experience listed above but believe you could be outstanding in this role, please still consider applying. Many people count themselves out. We'd love the chance to learn more about you and why you're exceptional. 🎁 BENEFITS - Healthy, Catered Lunches - Enjoy fresh, healthy lunches every workday in our Auckland, Christchurch, London, and Austin offices. With no meal prep needed, you can eat, connect, and refuel with your team.

(And yes, snacks and drinks are always on hand.) - Healthy Body, Healthy Mind - We care about performing at our peak. Every team member gets a $1,500 annual wellness allowance (or local equivalent) on a Partly-branded card. Use it on things such as gym memberships, rock climbing, physical therapy, massage, doctor visits, prescriptions—anything that you or your family need! - Family Comes First - Primary caregivers receive 3 months of fully paid parental leave, plus a flexible return-to-work plan (four days a week at full pay for your first three months back). - Workspaces That Inspire - Our brand-new, architecturally designed offices are built for collaboration and creativity, with great coffee, social spaces, and some of the best cafes just a few steps away. - Getting Here Is On Us - If you commute to a Partly office or coworking space (at least 4 days a week), choose from a paid 24/7 parking spot or a commuting allowance.

One less thing to think about! - Office-First with Flexibility - In cities where we have an office (Christchurch, Auckland, London, and Austin), we default to working from the office every day. This lets us move faster, make better decisions, and build strong relationships. We also operate with a high-trust environment, so you can manage your time around your life and flex your schedule to do your best work. - Time Off - you can use your annual leave and sick leave from day one, no waiting to accrue it first.

And if you ever go into a negative balance, that's fine too, we trust you to manage your own time off - We Celebrate Together - From weekly happy hours and monthly lunches to quarterly season openers and an annual global offsite, we make time to connect, celebrate, and have fun as one team. - Giving - We support charitable giving and will top up your donation by 33% for charities on the GiveWell list - Equity - You'll receive share options (ESOP) with a 4-year vesting schedule and a 1-year cliff, true ownership in Partly from day one.

Your strike price is a flat $0.01 per share, and you have up to 10 years to exercise. 🛬 RELOCATION If you're relocating to Partly HQ, whether from overseas or within the country, we offer a generous relocation allowance to help support your move.