Technical Solutions Analyst

Patriot LLC is seeking an experienced, technically knowledgeable, and highly articulate professional to support the Chief Technology Officer (CTO) in technical solution development, Government proposal responses, technology research, technical resource estimation, and strategic business development activities.

This position is ideal for a well-rounded technology professional who understands how enterprise IT systems, applications, infrastructure, cloud platforms, cybersecurity technologies, and operational processes work and integrate together and can translate that knowledge into practical, compliant, and compelling technical solutions for Government customers.

The successful candidate will work closely with the CTO, Business Development, proposal teams, and technical subject matter experts to analyze Requests for Information (RFIs), Requests for Proposals (RFPs), Requests for Quotations (RFQs), Statements of Work (SOWs), and Performance Work Statements (PWSs). The individual will help develop proposed technical solutions, company capability, address and write response for data calls, past performances and identify required technologies and resources, estimate staffing and technical cost requirements, and prepare detailed proposal-ready technical narratives and supporting graphics.

A key requirement is exceptional command of the English language, both written and verbal, with demonstrated ability to transform complex technical information into clear, persuasive, technically accurate, and audience-appropriate proposal responses.

The individual will also assist in developing and presenting technical solutions during Government oral presentations, technical evaluations, and customer discussions as needed.

This is a hands-on role for a technologist with strong technical writing and analytical capabilities. The successful candidate is not expected to be an expert in every technical discipline but must possess sufficient enterprise technology knowledge to understand customer requirements, research unfamiliar technologies, develop integrated solutions, collaborate with SMEs, and convert technical discussions into professional proposal deliverables.

Key Responsibilities

Technical Proposal & Solution Development

Work directly with the CTO to analyze customer technical requirements and develop practical, innovative, technically credible, and cost-effective solutions for RFIs, RFPs, RFQs, task orders, and other Government contracting opportunities.

Review SOWs, PWSs, SOOs, technical attachments, evaluation criteria, deliverables, SLAs, and security requirements to identify the complete technical scope and expected service delivery approach.

Understand and document customer technical environments, including existing systems, applications, infrastructure, networks, cloud services, cybersecurity controls, integrations, and operational dependencies.

Develop technical solution concepts, recommended architectures, technology stacks, implementation approaches, and service delivery models aligned with customer requirements.

Participate in technical solutioning and brainstorming sessions with the CTO and SMEs, capture technical decisions, and independently translate those discussions into structured technical approaches and proposal-ready narratives.

Evaluate how technologies, platforms, tools, services, and processes integrate to deliver a complete, secure, scalable, and supportable solution.

Identify technical gaps, implementation risks, dependencies, assumptions, and opportunities for automation, optimization, modernization, and innovation.

Prepare technical compliance matrices, requirement mappings, solution summaries, gap assessments, and technical clarification questions.

Help ensure technical approaches are achievable, aligned with Patriot's capabilities, and consistent with proposed staffing, delivery methodologies, and pricing assumptions.

Support development and refinement of technical win themes, differentiators, and customer value propositions based on demonstrable technical benefits and relevant experience.

Technical Proposal Writing & Communication

Develop original, detailed, professional, and technically accurate written content for Government technical proposals and related submissions.

Translate technical concepts, solution architectures, CTO discussions, and SME inputs into clear, persuasive, and well-structured proposal narratives.

Draft technical approaches covering cloud infrastructure, cybersecurity, IT operations, service desk, ITSM, application development, DevSecOps, data services, automation, and other enterprise technologies including company capability statements, address and write response for data calls, past performances .

Develop technical implementation plans, transition approaches, operations and maintenance approaches, service delivery models, technical management approaches, and risk mitigation strategies.

Write for different audiences, including Government technical evaluators, acquisition professionals, program managers, executives, and nontechnical stakeholders.

Explain not only what technology or methodology is proposed, but how it will be implemented, integrated, operated, secured, staffed, and measured.

Incorporate relevant Patriot capabilities, methodologies, tools, technical achievements, and verified past-performance outcomes into compelling proposal responses.

Review and improve technical proposal content for completeness, clarity, English grammar, technical accuracy, logical flow, evaluation alignment, and consistency.

Coordinate with technical SMEs and proposal management to validate solution details and address review comments.

Ensure written approaches reflect actual delivery capabilities and do not rely on generic technology descriptions or unsupported claims.

Technical Architecture, Integration & Graphics

• Assist in defining and documenting enterprise solution architectures and technical integration models.
• Develop professional diagrams and graphics illustrating proposed solutions, technology platforms, data flows, system integrations, security boundaries, service delivery processes, and operational models.
• Create architecture diagrams, ITSM workflows, DevSecOps pipelines, cloud infrastructure models, Zero Trust concepts, transition frameworks, and technical process illustrations.
• Explain how proposed systems and technologies integrate with customer environments and existing Government platforms.
• Develop clear, proposal-quality technical graphics using PowerPoint, Visio, Lucidchart, Draw.io, or similar tools.
• Collaborate with dedicated graphics or proposal production personnel when advanced graphic design is required.
• Maintain consistency between architectural graphics, technical narratives, staffing approaches, and implementation plans.
• Resource Planning, Staffing & Technical Cost Estimation
• Analyze technical requirements to identify labor categories, skill sets, resource levels, and specialized expertise required to perform proposed work.
• Develop preliminary staffing models, Full-Time Equivalent (FTE) estimates, labor mixes, levels of effort, and resource allocation assumptions.
• Consider technical workload factors such as number of users, applications, endpoints, servers, service locations, ticket volumes, service hours, system complexity, SLAs, and implementation milestones.
• Support estimates for 24×7 operations, extended-hour support, on-call coverage, tiered service desk operations, engineering, cybersecurity, application development, and technical project delivery.
• Identify required technologies, software licenses, cloud resources, SaaS subscriptions, infrastructure, equipment, tools, and other technical cost components.
• Prepare preliminary technical Basis of Estimate (BOE) inputs, documenting assumptions and justifications for proposed personnel, tools, and services.
• Identify opportunities to optimize staffing and technology costs through automation, reuse of Government-furnished systems, cloud efficiencies, shared technical resources, and improved processes.
• Collaborate with pricing, finance, recruiting, program management, and operations teams to validate resource assumptions and ensure the technical solution aligns with the overall proposed delivery and cost model.
• Support evaluation of alternative technical solutions based on cost, risk, performance, and operational feasibility.

Government Oral Presentations & Technical Representation

• Participate in Government oral presentations, technical evaluations, solution briefings, clarification meetings, and customer technical discussions as required.
• Represent Patriot professionally when presenting assigned technical solution components, proposed architectures, methodologies, implementation approaches, and operational delivery models.
• Explain how Patriot's proposed technologies, staffing approaches, processes, and systems will work together to satisfy customer requirements.
• Communicate technical concepts confidently and effectively to both technical and nontechnical audiences.
• Support development of oral presentation slides, technical graphics, talking points, scenarios, and anticipated Government questions.
• Participate in mock oral presentations, rehearsals, and technical question-and-answer sessions.
• Collaborate with the CTO, proposed key personnel, and technical SMEs to ensure oral responses are consistent with written proposals and proposed delivery capabilities.
• Address technical questions within the individual's expertise and coordinate with specialized SMEs when more detailed subject-matter knowledge is required.

Business Development & Opportunity Support

• Support the CTO and Business Development team in evaluating potential Federal, State, and other Government IT contracting opportunities.
• Review solicitations and opportunity materials to assess technical scope, complexity, requirements, risks, and alignment with Patriot's capabilities.
• Assist with technical assessments supporting bid/no-bid decisions and early capture strategy.
• Identify technology requirements, solution gaps, specialized skills, and potential teaming or subcontracting needs.
• Research Government missions, customer technical environments, industry technologies, and competitor solution approaches where information is available.
• Prepare technical opportunity assessments, capability mappings, solution briefs, technical presentations, and supporting business development materials.
• Support responses to Sources Sought notices, capability requests, market research activities, and technical clarification questions.
• Identify opportunities to leverage Patriot's existing enterprise IT experience, technologies, methodologies, and past performance in new procurements.

Teaming & Partner Coordination

• Assist in evaluating prospective teaming partners, subcontractors, and technology vendors based on their technical capabilities and alignment with opportunity requirements.
• Identify technical capability gaps that may require specialized resources, OEM support, subcontracting, or strategic partnerships.
• Coordinate technical information, solution inputs, technology capabilities, and relevant experience from prospective teaming partners.
• Assist in integrating partner capabilities into an overall technical solution and proposal narrative.
• Support development of capability matrices, technology comparisons, teaming presentations, and integrated delivery models.
• Work with the CTO and Business Development team to identify technically appropriate partnerships that strengthen proposed solutions.

Technical Research & Knowledge Management

• Stay informed of developments in enterprise IT, cloud computing, cybersecurity, application modernization, AI, automation, DevSecOps, ITSM, networking, and data technologies.
• Research new technology platforms, industry practices, integration patterns, technical frameworks, and emerging Government IT requirements.
• Understand practical applications of methodologies such as ITIL 4, Agile, Scrum, Kanban, DevSecOps, Zero Trust Architecture, and relevant NIST and ISO frameworks.
• Evaluate technologies and recommend their use when they provide identifiable customer benefits, operational improvements, security enhancements, or cost efficiencies.
• Maintain organized technical documentation, reusable proposal content, architecture diagrams, technical reference materials, and solution libraries.
• Research unfamiliar technologies and quickly develop a working understanding sufficient to support technical solution development and proposal writing.
• Leverage approved AI-enabled research, document analysis, and productivity tools while independently validating output accuracy and protecting sensitive and proprietary information.
• Proactively share relevant technology developments and recommendations with the CTO.

CTO Technical & Strategic Support

• Assist the CTO with enterprise technology research, architecture assessments, product comparisons, technical evaluations, and technology modernization initiatives.
• Support review of internal technical challenges and recommend potential solutions or specialized SME engagement.
• Assist in developing technology strategies, implementation concepts, technical presentations, and supporting documentation.
• Help evaluate opportunities involving cloud transformation, cybersecurity enhancement, automation, operational improvements, application modernization, and AI adoption.
• Support internal and customer-facing technical discussions as requested.
• Prepare concise research findings, technical comparisons, decision-support summaries, and recommendations for CTO review.
• Help ensure new proposal solutions reflect Patriot's technical capabilities, delivery practices, and long-term technology direction.

Cross-Functional Collaboration

• Work closely with the CTO, Business Development, capture management, proposal teams, program managers, operations, recruiting, pricing, contracts, and technical SMEs.
• Independently manage assigned technical analysis, drafting, research, and solution development activities across multiple concurrent opportunities.
• Conduct timely follow-ups with SMEs to obtain and validate technical inputs.
• Communicate technical assumptions, resource needs, solution risks, and outstanding decisions.
• Support technical solution reviews and proposal quality reviews.
• Contribute to continuous improvement in technical proposal development, documentation practices, and solution reuse.
• Deliver accurate, complete, and professional work products within proposal deadlines.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, Cybersecurity, Information Systems, or a related discipline; equivalent relevant experience will be considered.
• Approximately 5–10+ years of relevant professional experience in enterprise IT, technical consulting, systems engineering, solution architecture, technical solution development, or a comparable technology-focused role.
• At least 2–3 years of demonstrated experience developing technical proposal content, technical solutions, technical responses, or pre-sales solution documentation, preferably involving Government IT services.
• Broad understanding of enterprise IT technologies, including several of the following: cloud platforms, IT infrastructure, networks, cybersecurity, IT operations, service desks, ITSM, application development, DevSecOps, data services, and automation.
• Ability to understand how different technologies and platforms integrate and operate within a complete enterprise IT solution.
• Demonstrated ability to analyze technical requirements, identify solution components, and develop practical implementation and service delivery approaches.
• Exceptional written and spoken English skills, including the ability to independently develop polished, detailed, technically accurate, and persuasive professional documents.
• Strong technical writing skills with the ability to adapt language and technical depth for Government evaluators, engineers, program managers, and executive audiences.
• Experience translating technical discussions, engineering inputs, and solution concepts into written technical approaches, presentations, or customer-facing solution documents.
• Ability to develop or interpret technical architecture diagrams and solution workflows.
• Working knowledge of resource planning, technical effort estimation, staffing assumptions, and major technology cost drivers.
• Strong presentation and verbal communication skills, with willingness and ability to participate in Government oral presentations and technical discussions.
• Excellent research, analytical, problem-solving, organizational, and attention-to-detail skills.
• Proficiency in Microsoft Word, PowerPoint, and Excel, along with familiarity with a technical diagramming tool.
• Ability to work independently, coordinate with technical SMEs, manage competing deadlines, and deliver high-quality work in a collaborative environment.

Preferred Qualifications

• Experience with Federal Government contracting and IT services proposals.
• Familiarity with RFIs, RFPs, RFQs, PWSs, SOWs, technical evaluation criteria, and proposal compliance requirements.
• Experience supporting technical solutioning sessions with architects, CTOs, engineering teams, or technical program managers.
• Experience supporting Government technical oral presentations, solution demonstrations, or customer briefings.
• Background working for a Federal systems integrator, managed IT services provider, technology consulting company, or Government IT contractor.
• Experience supporting enterprise service desk, NOC, infrastructure operations, cloud modernization, cybersecurity, application development, or IT transformation programs.
• Familiarity with technologies and platforms such as Microsoft Azure, AWS, Microsoft 365, ServiceNow, BMC Helix, Microsoft security technologies, Salesforce, and Azure DevOps.
• Familiarity with ITIL 4, Agile, CMMI, CMMC, Scrum, Kanban, DevSecOps, NIST, FedRAMP, Zero Trust, ISO standards, and cybersecurity compliance concepts.
• Experience developing labor-category recommendations, FTE estimates, staffing models, technical BOEs, or technical cost assumptions.
• Experience producing technical graphics, solution diagrams, implementation workflows, and proposal presentations.
• Understanding of Federal customer environments and technical delivery challenges.
• Experience integrating prime contractor and subcontractor technical capabilities into a cohesive proposed solution.
• Familiarity with AI-enabled research, technical documentation, and productivity tools.
• Relevant technical certifications such as Microsoft Azure, AWS, ITIL, PMP, CISSP, TOGAF, or other applicable industry certifications are beneficial but not required.

Core Competencies

• Technical understanding: Understands enterprise IT technology principles, architecture, operations, and how multiple systems and services integrate within a complete solution.
• Technical solution development: Can translate customer requirements into practical technical approaches, recommended technologies, implementation methodologies, and service delivery models.
• Exceptional written communication: Demonstrates outstanding command of English, with the ability to write professional, accurate, persuasive, and audience-appropriate technical proposal content.
• Analytical thinking: Can assess complex requirements, identify dependencies, evaluate options, recognize technical gaps, and develop defensible recommendations.
• Technical resource estimation: Understands how technical scope influences staffing, labor categories, workload, effort, tools, licensing, and solution costs.
• Presentation and communication: Can confidently explain proposed solutions, participate in technical discussions, and represent Patriot during Government oral presentations as needed.
• Research and adaptability: Learns unfamiliar technologies quickly and identifies relevant methodologies, modern approaches, and technical innovations.
• Collaboration: Works effectively with the CTO, engineers, proposal professionals, operations teams, and external partners.
• Organization and accountability: Independently manages assignments, tracks technical inputs, maintains accuracy, and meets critical deadlines.
• Initiative and ownership: Proactively investigates challenges, identifies missing information, recommends solutions, and advances assigned technical work with limited supervision.
• Success in This Role

Success will be demonstrated through the individual's ability to

• Reduce the CTO's time spent converting technical discussions and solution concepts into written proposal responses.
• Independently produce high-quality technical analyses, solution descriptions, proposal narratives, and supporting architecture graphics.
• Develop solutions that clearly address customer requirements and demonstrate how Patriot will implement and deliver the proposed services.
• Improve the technical accuracy, completeness, clarity, and competitiveness of Patriot's RFI, RFP, and RFQ responses.
• Prepare practical preliminary staffing, labor, and technical cost assumptions that support credible proposed solutions.
• Effectively incorporate relevant Patriot technologies, capabilities, methodologies, and past performance into proposal responses.
• Confidently support technical discussions, oral presentations, Government clarification sessions, and technical Q&A.
• Identify technically relevant partners, resources, and technologies that strengthen Patriot's ability to pursue and deliver new contracts.
• Provide timely and useful research, technical assessments, and decision-support recommendations to the CTO.
• Build reusable solution documentation, architecture graphics, technical narratives, and reference materials that improve future proposal development.
• Coordinate effectively with technical, proposal, and pricing teams to complete assigned deliverables on time.

Position Expectations

This position is intended for an experienced, technically capable professional who can independently perform technical research, analyze Government IT requirements, develop solution concepts, prepare professional technical proposal content, and support staffing and resource estimates while collaborating with the CTO and specialized technical personnel.

The individual should be comfortable discussing technical requirements with engineers, participating in architecture and solutioning sessions, documenting complete technical approaches, developing proposal graphics, and presenting assigned technical solutions to Government audiences when needed.

The position is not intended to replace specialized senior architects, engineering SMEs, capture managers, dedicated pricing analysts, or proposal production professionals. Instead, the successful individual will bridge technical solution development and proposal execution, drawing upon those resources when specialized expertise is needed.

The ideal candidate is a well-rounded enterprise IT technologist with exceptional technical writing skills, strong analytical ability, sound solution judgment, and the confidence to communicate and present proposed solutions professionally.

This role provides direct support to the CTO while creating a valuable technical connection among Patriot's technology capabilities, customer requirements, proposal development, and business growth.

Patriot, LLC is committed to a drug-free workplace. As such, the Company conducts pre-employment, reasonable cause, random and contract-mandated testing in accordance with federal and state law.

Patriot, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

To request accommodations for the application process please contact [email protected] or call 410-381-8015.

About Patriot LLC

Patriot LLC (Patriot), located in Columbia, Maryland is an established, privately held government and commercial services Contractor with dedicated employees who bring relevant, responsive and adaptive solutions to our customers.

In 2014, Patriot’s CEO Anthony Russo was recognized as a Circle of Excellence Smart CEO Finalist and was profiled in the November/December issue of SmartCEO magazine. The Circle of Excellence Awards program recognizes CEOs who have succeeded in taking an aspect of their businesses to a level most companies rarely achieve.

In 2013, we received the Baltimore Business Journal’s award for being the largest veteran owned business based in the Baltimore area. In 2012, we received the 2012 Best in Columbia for our work in the areas of Computer Integrated Systems Design.

In 2011, we received the Best of Maryland Award. Today, with multiple government and commercial Programs, our Core Competencies have evolved in several key operational, technical and program support areas.

As a value-added partner, we provide our government and commercial customers with the quality assurance, performance-based and program management credentials required for a maximum Return on Investment (ROI), and sustainable strategic advantages, for both the short and long terms.

Lastly, as a “verified” Service-Disabled Veteran Owned Small Business (SDVOSB) and a Maryland Department of Transportation (MDOT) Minority/Disadvantaged Business Entity (MBE/DBE), Patriot is committed to delivering the highest quality personnel, most innovative approaches wrapped in state-of-the-art solutions using the latest and most advanced technologies available.

As required by Executive Order 14042, government contractor employees are required to be fully vaccinated against COVID-19 regardless of the employee’s duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 24, 2021 or before beginning work if after November 24. Patriot will provide additional information regarding what information or documentation will be needed and how you can request a legally required exception from this requirement.

Company website: http://www.patriotllc.net/

Company address: 9520 Berger Road Suite 212 Columbia MD 21046