Division Lead Marketing Agency

We are looking for a high-level operator and leader to take over the day-to-day leadership of the PhysioFunnels Marketing Agency - a multi-million dollar healthcare marketing division serving private practice owners across the United States, and UK. Please note this role is in-office, full-time in Celebration FL.

This is not a “campaign manager” role. This is not a “marketing coordinator” role.

And it’s definitely not a role for someone who just wants to manage tasks from Slack. This is a leadership position for someone who knows how to run a real agency business.

Someone who understands

• people management,
• client retention,
• operational efficiency,
• delivery standards,
• contribution margin,
• accountability,
• team culture,
• and the pressure that comes with leading a people-heavy service division.
• You will work directly with founder Paul Gough and become one of the key senior leaders inside the company as we continue evolving from a traditional marketing company into an AI-first media and technology business.

About PhysioFunnels

PhysioFunnels is one of the leading marketing agencies serving private practice physical therapy owners. We have 100+ clients across the fully done for you program that involves META Ads, Google, Website design, funnel creation, landing page and social media production.

For more than a decade, we’ve helped clinic owners

Generate patients,

Grow revenue,

Build authority,

and transition toward more profitable cash based business models.

Our clients are ambitious, growth-minded healthcare business owners who expect high standards, fast communication, and measurable outcomes. The division currently operates with a largely UK-based fulfillment and support team. Over the next phase of growth, we are restructuring leadership and operations to create a stronger 50/50 split between the UK and the USA – including some outsourced in Columbia – with this role becoming the senior operational leader based near our Florida headquarters.

What You’ll Be Responsible For

• You will lead the entire PhysioFunnels agency division from an operational, delivery, staffing, and performance standpoint. Your job is to ensure the division becomes:
• more profitable,
• more efficient,
• more accountable,
• more scalable,
• and less founder-dependent.

You will oversee

• client delivery,
• onboarding,
• retention,
• fulfillment operations,
• project management,
• staffing structure,
• KPI accountability,
• margin performance,
• communication standards,
• and day-to-day execution across the division.

You will work closely with

• client success teams,
• media buyers,
• account managers,
• copywriters,
• onboarding staff,
• sales leadership,
• and the executive team.
• You will also play a major role in helping integrate AI, automation, and operational systems into the future of the agency.

Who This Role Is Perfect For

This role is for someone who

• has managed a $3M–$5M+ agency or service business,
• Has managed a team of at least 12-15 people and is very comfortable hiring and firing
• understands contribution margin and operational efficiency,
• has led remote and international teams,
• knows how to hold people accountable,
• is calm under pressure,
• can make difficult decisions quickly,
• and can create structure without creating bureaucracy.

You are probably someone who

• loves scorecards,
• notices operational drift quickly,
• hates excuses,
• understands that client retention is operational excellence,
• and knows how to balance culture with accountability.
• You must be comfortable leading experienced people, improving underperformers, restructuring workflows, and building systems that scale.
• Most importantly: You must be execution-focused. We do not need another strategist who talks about ideas all day. We need someone who can walk into a growing division and help it become tighter, faster, calmer, more profitable, and easier to scale.

Requirements

Essential Experience

Experience managing a $3M–$5M+ marketing agency, coaching business, or service-based company

Strong operational leadership experience

Experience managing remote teams

• Strong understanding of contribution margin and operational KPIs
• Experience improving client retention and delivery systems
• Proven ability to lead through growth and operational change
• Comfortable working in fast-moving entrepreneurial environments

Preferred Experience

Healthcare marketing experience

Experience with direct response marketing

Experience with SaaS or AI-integrated businesses

Familiarity with CRM systems, automations, and project management tools

Experience integrating offshore/international teams

Key Metrics You’ll Own

You will be measured on

• contribution margin,
• client retention,
• onboarding speed,
• delivery efficiency,
• client satisfaction,
• team accountability,
• operational consistency,
• and overall divisional performance.