Director of Agency Development - PayPal Ads

Location: New York City, New York, United States of America

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.

Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary

PayPal Ads is building the next generation of digital media — connecting brands, agencies, and consumers through the power of PayPal’s trusted ecosystem and unmatched transaction data. We are looking for a Director of Agency Development to lead strategic engagement and revenue growth across Holding Companies & Independents in the US.

This role is pivotal in shaping how PayPal Ads partners with agencies to drive adoption of our media platform, develop joint solutions, and deliver measurable value for clients across the commerce journey. The ideal candidate combines a strong understanding of media agency dynamics, data-driven advertising, and consultative partnership development with a deep appreciation for PayPal’s mission to reimagine commerce.

You will serve as the senior relationship lead across multiple Holding Companies, responsible for executive alignment, commercial growth, and education.

Essential Responsibilities

• Lead complex partnership projects and initiatives.
• Resolve complex issues and provide strategic recommendations.
• Manage and grow key partnerships.
• Implement process improvements to enhance partnership effectiveness.
• Contribute to the development of partnership strategies.

Minimum Qualifications

8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications

Key Responsibilities

• Own the complete relationship within designated Holding Companies, establishing strategic alignment between PayPal Ads and agency leadership (at both holding company and agency brand levels).
• Drive agency revenue through proactive engagement, integrated media planning collaboration, and development of co-branded go-to-market initiatives.
• Build and execute an annual joint business plan (JBP) outlining revenue targets, activation strategies, enablement programs, and measurement frameworks.
• Represent PayPal Ads as a senior voice in industry forums, agency summits, and executive briefings — reinforcing PayPal’s role in the evolving commerce media ecosystem.
• Partner closely with Sales, Marketing, Data Science, Product, and PayPal’s broader commercial teams to deliver scaled and integrated solutions for Holding Company clients.
• Lead forecasting, reporting, and pipeline management for the agency partnership; ensure accountability, consistency, and transparency across all engagements.

Preferred Qualifications

• 10+ years of experience in digital media sales, agency development, or holding company partnerships, with a strong track record in driving agency revenue.
• Strong relationships and deep familiarity with agency ecosystem to include major Holding Companies organizational structure, operating model, and agency brands
• Proven ability to navigate complex organizations, influence senior stakeholders, and drive alignment around strategic initiatives.
• Expertise in commerce media, retail media, programmatic, or data-driven advertising ecosystems.
• Exceptional communication and executive presence — comfortable representing PayPal Ads in C-suite conversations.
• Strong analytical and strategic planning skills, with a data-led mindset and business acumen.
• Bachelor’s degree required; MBA or equivalent experience preferred.