Director of Infrastructure

The Director of Infrastructure is an important leadership position for Pebble Beach Company and is responsible for the strategy, reliability, security, and day-to-day operation of the Company’s technology infrastructure. This role oversees corporate and guest networks, physical and virtual servers, data storage and backups, fiber infrastructure, Wi-Fi, telephony, system patching, and infrastructure security technologies.

The Director of Infrastructure ensures that infrastructure services are resilient, secure, appropriately maintained, and capable of supporting both ongoing business operations and major events. This position also leads technology provisioning and infrastructure support for events and other operational requirements across the organization.

Working closely with the Security Specialist and other IT leaders, the Director helps implement and maintain the technical controls necessary to protect the Company’s systems, networks, and data. The role provides technical leadership, establishes infrastructure standards and practices, manages related vendors and technology partners, and drives improvements in performance, reliability, scalability, and security.

Company Background

Pebble Beach Company, (“PBC” or “The Company”) headquartered in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay, and Casa Palmero. The Company also operates five renowned golf courses: Pebble Beach Golf Links, home of the 2027 U.S. Open, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course, and the Tiger Woods designed short course, The Hay.

Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Forbes Five-Star certified since 2014, Pebble Beach Golf Academy & Practice Facility, and a diverse offering of culinary and retail experiences. PBC annually hosts premier events such as the Pebble Beach Concours d’Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship.

Essential Duties & Responsibilities

Responsible for the strategy, reliability, security, and day-to-day operation of the Company’s technology infrastructure. This role oversees corporate and guest networks, physical and virtual servers, data storage and backups, fiber infrastructure, Wi-Fi, telephony, system patching, and infrastructure security technologies.

Lead, manage, coach and mentor the IT Infrastructure team members to deliver reliable, secure and robust infrastructure for operations. Establish clear priorities and expectations and promote strong operational disciplines.

Deliver infrastructure needs for Pebble Beach Company special events. Lead infrastructure provisioning and technology readiness for major events, including temporary networks, connectivity, Wi-Fi, telephony, and other technology requirements.

Lead response to significant infrastructure outages and service disruptions, coordinating troubleshooting, recovery, root-cause analysis, and corrective actions.

Develop and maintain infrastructure standards, architectures, configurations, and technology roadmaps.

Manage infrastructure vendors, service providers, telecommunications carriers, and technology partners, ensuring appropriate service levels and performance.

Participate in disaster recovery and business continuity planning and ensure infrastructure technologies support established recovery requirements.

Maintain accurate documentation of infrastructure assets, network architecture, configurations, dependencies, and support procedures.

Develop, manage, and monitor infrastructure budgets, forecasts, licensing, maintenance agreements, and capital requirements.

This is a full-time on-site professional salaried leadership position that will periodically require some after- hours/weekend support as business needs dictate.

Comply with all Pebble Beach Company safety and health policies and procedures.

Required Skills

• Must have previously led technical infrastructure teams for at least 5 years.
• Strong technical knowledge of enterprise network architecture, including LAN/WAN, routing, switching, firewalls, VLANs, VPNs, and internet connectivity.
• Extensive experience managing enterprise Wi-Fi, including high-density, guest, and operational wireless environments.
• Strong knowledge of physical and virtual server infrastructure, storage, virtualization, and enterprise backup and recovery technologies.
• Understanding of fiber-optic infrastructure, structured cabling, telecommunications, and related connectivity technologies.
• Experience managing enterprise telephony and voice communications systems.
• Strong knowledge of infrastructure security technologies, including firewalls, network segmentation, endpoint/server protection, vulnerability management, monitoring, and access controls.
• Experience establishing and managing server and infrastructure patching, configuration management, and system-hardening practices.
• Solid understanding of disaster recovery, business continuity, redundancy, backup, and infrastructure resiliency.
• Ability to troubleshoot complex infrastructure issues and lead response to critical outages and service disruptions.
• Experience designing and supporting technology infrastructure for major events, including temporary connectivity, networks, Wi-Fi, and telecommunications.
• Strong vendor and service-provider management skills, including telecommunications carriers, technology partners, and managed service providers.
• Ability to develop infrastructure strategies, standards, roadmaps, budgets, and lifecycle replacement plans.
• Strong project management skills with the ability to manage multiple infrastructure initiatives and competing operational priorities.
• Strong analytical and problem-solving skills with the ability to assess technical risks and recommend practical solutions.
• Demonstrated leadership skills, including the ability to develop technical staff, establish priorities, delegate effectively, and hold teams accountable.
• Strong communication and interpersonal skills with the ability to explain technical issues and risks to both technical and non-technical audiences.
• Ability to collaborate effectively with cybersecurity, application, support, facilities, operations, and business teams.
• Strong documentation and operational discipline, with attention to change management, standards, procedures, and infrastructure inventories.
• Ability to operate effectively in a highly available, service-oriented environment where technology reliability directly impacts business operations and the guest experience.
• Valid California driver’s license with less than 2 points.

Desired Skills

• Hospitality experience.
• Cloud integrations and interoperability.
• Experience using AI agents to reduce complexity.

Why work for Pebble Beach Company

Competitive Pay: $168,000 - $182,000/year plus bonus.

Enjoy world-class health and wellness benefits. For Full Time employees, comprehensive medical, dental, vision, and life insurance is available. In addition, our Health & Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your family’s health needs free of cost.

Prepare for your future. You will be eligible to participate in our 401(K) retirement program. Pebble Beach Company will match $.75 for every $1 you contribute to your 401(k), up to 6% of eligible compensation. In addition, the company will contribute an amount to your 401K each quarter based on your hours worked, along with a discretionary contribution at the end of each fiscal year.

We encourage YOU to be our guest. You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons.

Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club.

Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career.

Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.