HR Operations Analyst - Continuous Improvement Lead

Overview

CAREERS TO SMILE ABOUT

At PepsiCo, you’ll discover a place where our mission is to create smiles around the world. With a portfolio of more than 500 beloved brands including, Gatorade, Lay’s and Quaker, our work touches millions of people every day.

At the heart of the company is a team of thinkers, creators, and problem-solvers who collaborate to innovate and turn ideas into action. Driven by innovation and a focus on creating joyful moments through food and drinks, our decisions are guided by consumer centricity, creating opportunities for our associates to do meaningful work and make a lasting impact in the communities we serve.

Whatever your role, you’ll be part of a global community that values your ideas and empowers you to make an impact, on your career and on the world around you.

Responsibilities

The Opportunity

Lead quality assurance and continuous improvement initiatives to enhance operational consistency, efficiency, and stakeholder experience.

This role uses data, quality standards, and structured problem-solving to deliver sustainable improvements across processes and teams.

Your Impact

• Develop and maintain quality standards, controls, and performance metrics.
• Monitor results, identify trends, and conduct root cause analyses.
• Lead process improvement initiatives from assessment through implementation.
• Co-create dashboards and translate data into actionable recommendations.
• Partner with cross-functional teams to improve efficiency and service quality.
• Promote accountability, operational excellence, and continuous learning.
• Who Are We Looking For?
• Bachelor’s degree in Business, Engineering, Operations, Quality Management, or a related field.
• 3+ years experience in quality assurance, continuous improvement, process improvement, or operational excellence.
• Experience in Service Delivery preferred.
• Knowledge of Lean, Six Sigma, Kaizen, DMAIC, or similar methodologies desired.
• Strong analytical, problem-solving, project management, and communication skills.
• Ability to influence stakeholders and manage multiple priorities.
• English advanced-fluent required
• Portuguese desired
• If this is an opportunity that interests you, we encourage you to apply even if you do not meet 100% of the requirements.

What can you expect from us

Opportunities to learn and develop every day through a wide range of programs.

Internal digital platforms that promote self-learning.

Development programs according to Leadership skills.

Specialized training according to the role.

Learning experiences with internal and external providers.

We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.

Financial wellness programs that will help you reach your goals in all stages of life.

A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.

And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.