HR Coordinator, Delhi

PhonePe Limited (Formerly PhonePe Private Limited) is a technology company that builds digital platforms for Payments, Digital Distribution Services and Financial Services. Headquartered in India, the PhonePe digital payments app was launched in 2016. As of April 2026, PhonePe has over 70 Crore life-till-date registered users and a digital payments acceptance network spread across over 5 Crore merchants. PhonePe’s products and services include Consumer Payments (including Digital Distribution Services), Merchant Payments, Lending and Insurance Distribution services, and New Platforms, which comprise Share.Market (stock broking and mutual funds distribution platform), and Indus Appstore (Android-based mobile app marketplace).

Culture:

At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!

We are seeking an HR Coordinator to join our Human Resources team in Noida, India. In this role, you will serve as an HR business partner to our organization, providing comprehensive HR support and guidance to business units. You will be instrumental in driving HR initiatives, supporting employee relations, and ensuring organizational compliance with HR policies and practices. This position offers the opportunity to make a meaningful impact on our organizational culture and employee experience while working collaboratively with cross-functional teams.

Partner with business unit leaders to understand organizational needs and develop tailored HR strategies and solutions

Provide HR consultation to managers on employee relations matters, performance management, and policy interpretation

Support the full employee lifecycle, including recruitment, onboarding, development, and offboarding processes

Facilitate conflict resolution and handle sensitive employee relations issues with professionalism and confidentiality

Conduct performance review cycles

Ensure compliance with HR policies, procedures, and applicable labor laws

Analyze HR metrics and data to identify trends, provide insights, and recommend process improvement

Maintain accurate HR documentation and records while ensuring data confidentiality

Participate in HR projects and change management initiatives to support organizational objectives

Conduct training sessions and workshops on HR policies, compliance, and best practices

**Required Qualifications:**

• 1-2 years of professional experience in Human Resources
• Strong knowledge of HR practices, employment law, and employee lifecycle
• Good communication and interpersonal skills with the ability to build relationships across all organizational levels
• Proficiency in HR information systems and Microsoft Office applications
• Strong organizational and time management skills with the ability to manage multiple priorities
• Problem-solving ability and sound judgment in handling confidential and sensitive matters
• Demonstrated understanding of Indian labor laws and employment regulations

**Preferred Qualifications:**

Experience working in a matrix organizational structure

Proficiency in HR analytics and data analysis

Experience facilitating training programs and workshops

• Knowledge of change management principles and practices
• Experience with employee engagement and organizational development initiatives
• PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)
• Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
• Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
• Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
• Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
• Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
• Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy