Account Manager

Location: UK - Norwich - St Francis House

Account Manager – Property Owners/Real Estate

Norwich | Hybrid | Permanent

PIB Insurance Brokers part of PIB Group, a leading international insurance intermediary platform. We're looking for an experienced Account Manager to join our Property & Construction team, working closely with an Account Director to manage a portfolio of Property Owners/Real Estate clients.

About the role

You'll be the trusted advisor for a defined client portfolio, assessing client needs, arranging tailored insurance and risk management solutions, and securing competitive, suitable cover. You'll support business growth and retention, handle day-to-day broking tasks (queries, renewals, adjustments, insurer surveys), and ensure everything is delivered to a high compliance standard.

What we're looking for

• Experience in a client-facing role, ideally within Property Owners/Real Estate insurance
• Good understanding of Property Owners insurance and FCA compliance requirements
• Confident MS Office user (Acturis or similar platform experience a plus)
• Strong organisational and time-management skills, able to meet SLAs and deadlines
• Excellent written and verbal communication skills
• Cert CII (or working towards) desirable

What you'll bring

• A positive, customer-focused attitude, commercial awareness, and a collaborative approach to working with colleagues across the business.
• Why PIB Group?
• PIB Group is one of the UK’s fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters.
• We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be.
• We also value ambition and creative thinking. You don’t have to tick every box to apply, if you bring fresh ideas and a drive to grow, we’d love to hear from you!

Inclusion & Accessibility

• We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.
• If you need this job advert in any other format or require any adjustments for your application or during the recruitment process, please reach out to [email protected]
• #LP