Pinnacle Technology/Software

Reliability Engineer

Pasadena, TX In person Full-time

Location: Pasadena, TX (Office)

We are building a team of trailblazers, who embody growth, impact, and excellence.

At Pinnacle, our vision is to make the world reliable, one customer at a time.

What does Reliability mean to you? For Pinnacle, reliability means our customers can trust that their facilities operate when and how they are supposed to. With a focus on data, Pinnacle drives to increase safety, efficiency, and evolve facilities to an optimized state through reliability. Pinnacle serves a variety of Industries, including:

  • Oil & Gas
  • Food & Beverage
  • Specialty & Petrochemical
  • Pharmaceutical
  • Mining
  • Agriculture & Fertilizer
  • Lumber
  • Water & Wastewater

Rooted in exploration, we constantly seek innovative ways to enhance industrial reliability. By fostering team development and embracing growth, we deliver added value to customers, creating a lasting global impact. This commitment drives us to cultivate bold future leaders, continuously reshaping the understanding of reliability.

Innovation resides at the heart of our core values—excellence, impact, and growth—propelling us toward our vision.

At Pinnacle, the Reliability Data Analyst (RDA) role is not a destination — it’s a proving ground.

RDAs are trusted with real customer problems early. You’ll own outcomes in complex industrial environments where data is imperfect, priorities shift, and judgment matters more than process. Success in this role is measured not just by what you deliver, but by how quickly you grow in responsibility, credibility, and impact.

People who succeed here do not stay RDAs for long. They grow into Managers, Technical Experts, or Business/Sales-facing leaders — based on strengths, results, and appetite for accountability.

This role is demanding and highly visible. It is designed for people who want to be stretched.

What You’ll Own

  • Turn incomplete operational data into clear, defensible reliability recommendations
  • Lead customer-facing reliability workstreams from ambiguity to execution
  • Identify failure trends, economic tradeoffs, and risk drivers — then decide what matters
  • Manage multiple priorities without needing step-by-step direction
  • Build trust with customers and internal leaders through consistent follow‑through
  • Progressively take on larger scope, harder problems, and greater ownership

Growth Is Expected Here

This role is built for growth — and growth is not optional.

Within 12–18 months, high performers are expected to

  • Take ownership of more complex customers or portfolios
  • Influence engagement strategy, not just execution
  • Begin developing strengths aligned to one of Pinnacle’s leadership paths:

People Leadership & Management

Technical Excellence & Reliability Specialization

  • Customer Strategy and Sales
  • Your manager will support you — but you are expected to drive your own development. Increased autonomy, exposure, and responsibility are earned through performance.
  • If you are looking for a static role, this is not it.

Job description provided by Pinnacle.
View the original posting