Account Manager

Location: Bertrange

At Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond.

Permanent Regular

YOUR NEXT CHALLENGE

• Prospecting & Acquisition

• Identify, develop and convert qualified new business opportunities across priority client segments.
• Build strong prospect relationships, understand client needs and translate them into compelling Pluxee value propositions.
• Manage the sales process from prospecting and qualification through proposal, negotiation and closing.

• Client Development & Portfolio Growth

• Grow and protect the assigned client portfolio through strong client relationships, regular business reviews and proactive retention actions.
• Identify and develop cross-sell and upsell opportunities based on client needs and usage.
• Act as the ongoing commercial point of contact and develop long-term relationships with key client stakeholders.
• Proactively identify client risks and growth opportunities and define the appropriate commercial actions.

• Commercial Excellence & Salesforce

• Maintain complete and accurate client, opportunity and pipeline data in Salesforce.
• Ensure disciplined opportunity management, next-step tracking and forecasting.
• Use commercial data and KPIs to prioritise actions, improve conversion and actively manage performance against agreed commercial targets.
• Take ownership of the full commercial cycle, from opportunity identification through closing, onboarding and ongoing client development.

• Cross-functional Execution

• Mobilise relevant internal teams to deliver the right client solution and ensure a consistent client experience.
• Work closely with Customer Experience, Product, Merchant and other relevant teams to support client needs and commercial opportunities.
• Bring client and market insights back into the organisation to continuously strengthen our commercial approach.
• YOU ARE A MATCH IF...

Education

Bachelor’s degree in Business, Sales, HR or equivalent.

Work Experience

• 3–5 years of successful B2B sales and/or account management experience.
• Demonstrated ability to combine new business acquisition and portfolio development.
• Experience managing client relationships and commercial opportunities throughout the full sales cycle.

Skills & Certifications

• Strong consultative selling, negotiation and communication skills.
• Strong commercial mindset with a clear focus on growth, retention and client value.
• Experience using CRM tools for pipeline, opportunity and portfolio management.
• Ability to use commercial data and KPIs to prioritise actions and manage performance.
• Good organisational skills and ability to manage multiple commercial activities and client relationships simultaneously.
• Strong virtual and in-person communication capabilities.
• Proficiency in Microsoft 365 tools.

Languages

Fluency in French and good command of English required.

Working Conditions

• Hybrid working environment depending on local policies.
• Collaboration with local business teams and relevant regional or global stakeholders.
• Occasional travel may be required depending on business needs.

Competencies

New Business Acquisition

Portfolio Growth & Retention

Consultative & Value-Based Selling

Full-Cycle Sales Execution

Salesforce & Commercial Discipline

Client Relationship Management

Commercial Performance & Accountability

• Why join Pluxee?
• Join an inclusive team
• Work at the heart of the community alongside 5,000 experts across 29 countries - we embrace diversity and value uniqueness, fostering a workplace where everyone can thrive.
• Turn inspiration into possibility
• Get space to try new ideas, experiment and move the world of work forward as you bring new digital experiences - and moments of connection - to millions of people.
• Make a positive impact
• Touch millions of lives and create meaningful change for people and the world we share, supporting our commitments to diversity, sustainability, and local economies.
• Grow with us
• Get support you need to take meaningful steps in your career, whether you're performing your work/life balance or learning new skills.