Auditor, System Quality Assurance

Job Summary

Reporting to the Manager, System Quality Assurance, this position supports aviation safety at Porter Airlines through focus on the effectiveness of safety critical processes.

Duties & Responsibilities

Specific responsibilities include but are not limited to

• Participate in the selection of audit projects based on corporate safety risk management objectives
• Conduct audits to evaluate of the effectiveness of safety-critical functions within the operation;
• Participate in the evaluation of the safety critical processes of alliance partners that are relevant to Porter aircraft
• Preparation of audit plans, checklists, sampling plans and other audit documentation related to assigned audits
• Develop detailed and evidence-based reports on all assigned audits
• Ensure compliance with all regulatory requirements and IATA operational safety standards relevant to a commercial air operator
• Maintain the confidentiality of organizational safety reporting systems and information acquired in the course of audit duties
• Serve as a Safety Ambassador and resource for all employees
• Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understanding, complying with and promoting the Company Safety Policy and Non-Punitive Reporting Policy
• Any other duties as assigned

Behavioural Competencies

• Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
• Teamwork: Working collaboratively with others to achieve organizational goals.
• Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
• Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
• Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.
• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
• Working knowledge of Transport Canada requirements for quality assurance and the IATA operational safety audit program
• Experience in the IOSA certification of a commercial air operator
• Familiarity with commercial flight operations
• A minimum of five years of experience as an aviation internal auditor
• Excellent time management, written and verbal communication skills; keen attention to detail
• Impartiality, integrity, tenacity, diplomacy and self-reliance are key attributes
• Working knowledge of Safety Management Systems (SMS) and Safety Risk Management (SRM) principles
• Recent qualification as an Aviation Internal Auditor and/or acceptable combination of education, training and/or related work experience
• Ability to secure and maintain restricted airport security clearance
• Must maintain a valid passport; must be able to travel domestically and internationally when required on short notice

Location

Toronto (Billy Bishop Toronto City Airport - YTZ) #LI-Hybrid

Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves North America, including a coast-to-coast domestic Canadian network, the U.S., Mexico, the Caribbean and Central America. Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®. Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and X.