Manager, Scheduling

Job Summary

The Manager, Scheduling leads the operational implementation and continuous optimization of Porter’s near-to-medium-term flight schedules across both the Embraer E195-E2 and Dash 8-400 fleets. Responsible for translating commercial direction into execution-ready schedules, this role establishes process standardization, manages slot portfolios, leads a dedicated team, and bridges commercial targets with operational feasibility to deliver on our passenger experience standards.

Duties & Responsibilities

• Lead near-to-medium-term schedule refinement and QA routines, ensuring alignment across commercial revenue, operational delivery, CSAT, and NPS metrics
• Direct, mentor, and build the commercial scheduling team, setting performance goals and establishing a collaborative operational culture
• Establish standardized workflows and strict operational timelines for weekly, monthly, and seasonal schedule releases, incorporating slot, connection, and aircraft turn parameters
• Guide the evaluation of short-term and tactical capacity shifts across the network to respond to operational demands and commercial opportunities
• Serve as the primary scheduling lead with operational units (Crew Planning & Scheduling, Airport Operations, Maintenance, and Revenue Management) to ensure operational feasibility and seamless execution
• Direct the management and administration of Porter's slot portfolio (PD slot allocation) in the near-to-medium-term window
• Coordinate schedule publishing and operational timing parameters for charter operations, codeshares, and interline partnerships
• Develop and execute training programs on scheduling systems across key operational departments to standardize planning best practices
• Leverage SQL queries and Tableau dashboards to analyze schedule performance, track departmental metrics, and report operational insights
• Prepare executive-level presentations (PowerPoint / Google Slides) communicating operational scheduling strategies, milestones, and performance results
• Actively participate in Porter’s Safety Management System (SMS), including identifying and reporting operational hazards/incidents while promoting the Company Safety Policy

Behavioural Competencies

• Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
• Teamwork: Working collaboratively with others to achieve organizational goals.
• Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
• Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
• Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.
• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
• Exemplifying Integrity: Treating others fairly, honestly, and respectfully, furthering the integrity of the organization and its relationships of trust with team members and the broader community.
• Inspiring Others: Energizing and inspiring others to strive for excellence and commit to common goals and purposes, creating a sense of self-efficacy, resilience, and persistence in followers.
• People Leadership: Assuming a leadership role in helping others achieve excellent results.
• Leading Change: Recognizing the need for change, being open to new ideas and methods, and championing transformational change within the organization and beyond.
• 4–5 years of progressive experience in airline scheduling, short-to-medium-term flight planning, or operational network management
• Proven leadership experience managing, mentoring, or guiding direct reports or cross-functional teams
• Demonstrated experience with airline scheduling software platforms (e.g., Sabre, Zulu, NetLine, or equivalent)
• Hands-on expertise in data analysis tools including SQL query creation, Tableau reporting, and Microsoft PowerPoint/Google Slides
• Solid understanding of operational constraints, airport slot mechanics, and cross-departmental impacts (Crew, Maintenance, Ground Operations)
• Familiarity with or interest in leveraging modern data and AI tools for schedule processing and workflow automation
• Strong organizational and project management skills with a proven track record of meeting strict publishing deadlines
• University degree or equivalent in Business Administration, Aviation Management, Operations Research, Statistics, or a related quantitative field

Location

Toronto Downtown Office (250 Yonge Street) #LI-Hybrid

Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves North America, including a coast-to-coast domestic Canadian network, the U.S., Mexico, the Caribbean and Central America. Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®. Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and X.