Total Rewards Coordinator

Join us as a Total Rewards Coordinator, where you’ll play a key role in keeping our benefits, payroll, and employee records accurate and on time. Reporting into our Total Rewards team within Human Resources, you’ll support everything from new hire enrollments and life events to COBRA, claims, and monthly benefit billings, and you’ll serve as our payroll backup, running payroll once a quarter once you’re appropriately trained. At PRG Real Estate, founded in 1985, we manage over $2 billion in assets and 11,000 units nationwide as a vertically integrated industry leader.

Key Responsibilities

• Provide final approval of employee-change requests (EDCs), enter approved changes in ADP, and execute them in payroll, including company-code changes
• Audit I-9 records, follow up on expiring work authorizations, and serve as first escalation point for I-9 and E-Verify issues
• Update company organizational charts and phone directories monthly and keep HR SharePoint resources current
• Review and process employee lease applications and perform the annual Employee Lease Audit
• Audit and update the Years of Service bonus schedule monthly, communicate eligible employees to the Total Rewards Manager for payment, and send personalized milestone congratulatory emails
• Track employee referral program eligibility and provide the information and schedule needed to process referral bonus payouts
• Complete new hire paperwork, the I-9 and E-Verify process, and ADP e-onboarding, guiding new hires and supervisors through any issues
• Review new hire benefit enrollments to ensure required documentation is obtained before approval, submit SOH forms, and follow up on Evidence of Insurability (EOI) requirements
• Ensure employees complete benefit enrollments by their eligibility dates, process benefit elections in ADP, and answer employee enrollment questions
• Deliver the quarterly new-hire benefit orientation and send 401(k) enrollment emails to newly eligible employees
• Complete and submit disability and life insurance claims, and escalate claim revisions and complex questions to our broker for review
• Administer COBRA by overseeing termination events and ensuring the COBRA Specific Rights Letter is sent timely
• Process life events once documentation is submitted, including manual ADP entry when a file feed error or divorce event requires it
• Review and complete weekly and monthly benefit billings for our carriers and vendors
• Process PTO, leave, jury duty, bereavement, and holiday pay, and produce the biweekly timecard exception report
• Serve as the payroll backup and, once appropriately trained, run one complete payroll start to finish each quarter

Qualifications & Other Requirements

• Bachelor’s degree in Human Resources, Business Administration, Accounting, or a related field required; PHR or SHRM-CP preferred
• 1-3 years of Human Resources, Payroll, or Benefits Administration experience; relevant internship experience considered
• Exceptional attention to detail, with a track record of accurate work in high-volume, deadline-driven processes and the ability to catch errors in data, invoices, and reports
• Strong Excel skills; experience with ADP or another HRIS preferred
• Ability to meet strict deadlines, manage multiple priorities, and maintain confidentiality with sensitive compensation, medical, and personal information
• Ability to travel up to 10%
• Why Join Us?
• 70% company-paid medical premiums
• Generous PTO, 14+ paid holidays, and paid parental leave
• Rent discounts and exclusive employee savings programs
• Free virtual therapy and wellness resources
• Ongoing training, certifications, and career growth opportunities
• Collaborative, team-oriented culture that invests in your success