IT Quality Assurance Analyst Senior

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As an IT quality analyst senior on the Billing Payments team in the Customer Relationship Management IT group, you’ll join a talented group of developers and analysts who are responsible for the core payment transactions that keep our policy lifecycle working smoothly. You’ll partner with peers to ensure clarity is brought to complex requirements, system quality is upheld and processes are LEAN. You’ll also execute testing which includes mainframe, functional and batch testing.

This is a remote position for U.S. Based work only.

Schedule: Monday - Friday, 7:30 AM - 4:30 PM ET

Minimum qualifications

Minimum of 7 years of related work experience analyzing, testing, and implementing business system changes or user acceptance testing.

{OR} the completion of a technical training program and a minimum of 4 years of related work experience analyzing, testing, and implementing business system changes or user acceptance testing.

{OR} Bachelor's degree or higher in a Business or Information Technology discipline or related field of study and a minimum of 4 years of work experience analyzing, testing, and implementing business system changes or user acceptance testing.

Preferred skills

• Extensive knowledge and application of software QA industry practices, techniques and tools (e.g. manual testing, risk-based testing, querying SQL databases, gap analysis, API testing approaches, AzDo, DB2).
• Experience in mainframe, batch, and distributed system functionality testing, as well as testing billing or payment systems particularly for credit card payments.
• Analytical and problem-solving skills including the ability to investigate, assess, and recommend solutions to moderately complex situations for the policy lifecycle including analyzing requirements and bringing clarity to requirements.
• Experience with large enterprise programs coordinating and leading complex work
• Strong technical and analytical aptitude, attention to detail and effective multitasking.

Compensation

$109,950 - $119,500/year

Gainshare annual cash incentive payment up to 30% of your eligible earnings based on company performance

Benefits

401(k) with dollar-for-dollar company match up to 6%

Medical, dental & vision, including free preventative care

Wellness & mental health programs

• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance
• Onsite gym & healthcare at large locations
• Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.

We’ll consider qualified applicants with arrest and conviction records. Note that federal law may prohibit individuals with certain felony convictions from working in the insurance industry unless they have obtained the required regulatory authorization.

For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page athttps://www.progressive.com/careers/how-we-hire/faq/job-scams/

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