Implementation Intern

Description

Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to the best technology, support, and experience. We are driven by our passion for innovation, growth, and connecting people. If you believe in the transformative power of technology-driven solutions and meaningful communication, Propio could be the ideal place for you.

Propio’s Summer Internship Program is a nine+ week experience that offers students the opportunity to engage in real-world client work while receiving mentorship from industry-leading professionals. As an intern, you’ll make meaningful contributions from day one because we believe you are the future of our business.

Program Benefits

• Onsite experience that promotes hands-on learning, team engagement, and a deeper understanding of our company culture
• Competitive hourly pay
• One-on-one mentorship with experienced professionals
• Ongoing learning and development
• Networking opportunities and social events with peers and professionals
• Potential for full-time employment upon graduation

Position Overview

The Implementation Intern supports the Implementation team in preparing clients across various industries to launch Propio’s language services. Working alongside Implementation Analysts and Implementation Managers, the intern assists with project tracking, equipment coordination, training preparation, and documentation. This position offers practical experience in implementation operations while helping the team deliver organized and timely client launches.

Responsibilities

• Assist with client launch preparation by organizing project information, updating implementation trackers, and following up on assigned tasks.
• Support equipment preparation, inventory tracking, shipping coordination, and deployment documentation.
• Help prepare training materials, client communications, meeting agendas, and other implementation resources.
• Participate in project meetings and document decisions, action items, and outstanding needs.
• Assist with training and deployment activities under the guidance of the Implementation team.
• Maintain accurate client and project records in designated systems.
• Collaborate with internal teams to gather information and support implementation milestones.
• Identify opportunities to improve routine workflows and documentation.

Requirements

Qualifications

• Currently pursuing a degree in Business Administration or Business Management, Marketing, Communications, or a related field
• Minimum of a 3.0 GPA strongly preferred
• Active involvement in campus, community, or other volunteer activities and/or organizations preferred
• Strong written and verbal communication skills
• High level of confidentiality and professionalism
• Excellent attention to detail and organizational skills
• Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Interest in learning and contributing to a variety of Client Implementation functions
• Prior internship or office experience a plus, but not required
• Candidates must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status

What you’ll Gain

• An understanding of how implementation approaches adapt to different industries and client needs.
• Experience coordinating project tasks, tracking deadlines, and communicating progress.
• Practical skills in equipment logistics, training preparation, and client onboarding.
• Stronger communication, organization, and problem-solving skills through real project assignments.
• Insight into career paths in implementation, project management, and client services.