PSG Global Solutions Consulting

Client Agreement Analyst

New York City, NY In person Full-time

The North Highland Company saw an opportunity to expand its project-based consulting business into staffing by leveraging its high-touch and highly professional account management approach. In 2008, they brought in a group of successful staffing executives to start TrueBridge Resources. This team launched a values-based company that treats its clients and associates the way they deserve.

  • Provides standard legal communications and correspondence.
  • Researches and resolves inquiries and/or complaints of internal clients, as well as external customers and their representatives; serves as first point of escalation for issues related to legal agreements.
  • Participates in project teams for new products and services providing analysis of impact to legal agreements.
  • Serves as liaison with assigned business areas regarding special projects /requests.
  • Applies strong understanding of business best practices to enhance operational efficiency and reduce costs.
  • Identifies business processes requiring improvement and recommends alternative solutions to management.
  • Produce periodic and/or ad hoc reports on area and unit progress, customer satisfaction, etc.
  • 3+ years of experience including recent work with contract management, analysis, or administration.
  • Experience working for a large organization (at least 1,000 employees)
  • Prior work with contracts dealing with employee retirement (ERISA regulations) preferred.
  • Bachelor’s Degree is preferred

Through end of 2016; could extend (at least 11 months to start)

Job description provided by PSG Global Solutions.
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