Location: Bengaluru Millenia
Line of Service
Advisory
Industry/Sector
Not Applicable
Specialism
Operations
Management Level
Senior Associate
Job Description & Summary
At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.
Those in software engineering at PwC will focus on developing innovative software solutions to drive digital transformation and enhance business performance. In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user experiences.
*Why PWC
Responsibilities
- Location: Pune
- Experience: 6–7 years
- Education: Postgraduate (MBA – Strategy / Operations / Finance / Technology Management preferred)
Role Overview
We are seeking a Senior Associate – Business Analyst with experience in Financial Services Global Capability Centres (GCCs), combining strategy consulting, operating model design, and strong technology orientation. The role will support banking and financial services GCCs across strategy formulation, benchmarking, cost & process optimization, organization design, and AI-enabled transformation, working closely with business and technology stakeholders.
Financial Services GCC Strategy
- Support GCC strategy formulation for Banking / Financial Services clients, including scope definition, maturity assessment, and phased growth roadmaps
- Design target operating models (TOMs) for FS GCCs across business, operations, risk, finance, and technology functions
- Work towards setting up FS transformation COEs and value realization
Benchmarking, Cost & Productivity Optimization
Conduct FS-specific benchmarking across cost, productivity, pyramid, span of control, and service mix
Drive cost optimization and productivity improvement initiatives using automation, technology leverage, and demand shaping
Process Optimization (Business + Technology)
Lead process standardization and re-engineering initiatives across banking operations and technology-enabled processes
Apply Lean / Six Sigma / consulting frameworks to improve efficiency, quality, and control effectiveness
Technology & AI Enablement
- Identify opportunities to embed AI, automation, and digital solutions within FS GCC processes
- Support AI use-case identification and prioritization (e.g., operations efficiency, risk & controls, reporting, decision support)
- Work with technology teams on AI-enabled operating models, automation roadmaps, and productivity tracking
- Understand and support initiatives across core banking, payments, lending, risk, and data platforms
Stakeholder Management & Consulting Delivery
- Develop executive-ready presentations for senior business and technology leadership
- Engage with stakeholders across Business, Operations, Risk, Finance, and Technology
- Work in a consulting-style delivery model, supporting multiple FS GCC initiatives
Preferred Candidate Profile (Refined)
- 6–7years experience in Financial Services GCC / GIC / Shared Services
- Prior experience with Big 4 or reputed consulting firms working in the FS GCC space
- Strong exposure to strategy, benchmarking, cost optimization, org design, and technology led process transformation
Technology orientation with exposure to
- Banking platforms (core banking, payments, lending, risk systems)
- Automation / AI / analytics initiatives in FS environments
- Strong PowerPoint storytelling and Excel-based analytical skills
- Candidate should be willing to travel to client location within and out Bangalore on project basis for project delivery and implementation
Mandatory Skill sets
Preferred skill sets
GCC Consultant
Years of experience Required
4-8 Years
Education Qualification
MBA, BCOM
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required: Bachelor of Engineering, MBA (Master of Business Administration)
Degrees/Field of Study preferred
Certifications (if blank, certifications not specified)
Required Skills
Technology Business Management
Optional Skills
Acceptance Test Driven Development (ATDD), Acceptance Test Driven Development (ATDD), Accepting Feedback, Active Listening, AI Fluency, AI-Human Collaboration, Analytical Thinking, Android, API Management, Appian (Platform), Application Development, Application Frameworks, Application Lifecycle Management, Application Software, Business Process Improvement, Business Process Management (BPM), Business Requirements Analysis, C#.NET, C++ Programming Language, Client Management, Code Review, Coding Standards, Communication, Computer Engineering, Computer Science {+ 49 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not Specified
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date
September 9, 2026
Job description provided by PwC.
View the original posting
