Location: Mumbai Shivaji Park
Line of Service
Advisory
Industry/Sector
FS X-Sector
Specialism
Operations
Management Level
Manager
Job Description & Summary
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support.
*Why PWC
At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.
At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "
Role Summary
Responsibilities
Convert business goals intosolution designsandFSD/TSD, covering product setup, accounting/GL, limits, charges, user roles/controls, and E2E customer journeys.
Governconfiguration/parameterization(schemes/products, interest/charges, GL mapping), ensurechangetraceability, regression scope, and environment consistency.
Architect andvalidateintegrationswith channels and third parties (APIs/REST/SOAP,MQ,file/batch); define error handling, idempotency, reconciliation, and retry strategies; manageEOD/BODimpacts.
Drivenon‑functionaloutcomes: performance baselining, capacity planning, resiliency (HA/DR), security/entitlements/SoD, and observability (logs/alerts/dashboards).
Plan and leadSIT/UATandcutover: authorrisk‑basedtest scenarios (reversals, chargebacks/returns,preclosures, reschedules,NPA/IRACtagging,holiday/calendar edge cases), manage defect triage to closure, and ensure deployment readiness.
Createdata migrationstrategy and validations (trial loads, dry runs, control totals, GL balancing); perform SQL/PL‑SQL checks and Unix/shell log analysis; support production incident RCA.
Ensure compliance withRBI, KYC/AML, FATCA/CRS, NPCIguidelines; embed maker–checker/four‑eyescontrols and audit trails across configurations and processes.
Leadincident/problem management(ITIL), reduce P1/P2 incidents, and drive continuous improvement; track release metrics (defect density/leakage, STP, performance SLAs).
Mentortechno‑functionalconsultants/developers; conduct solution walkthroughs, trainings, and thorough documentation handovers (BRD/FRD, configuration workbooks, SOPs, SLAs, traceability).
Mandatory skill sets
- AnyPostgraduate/Professional degree
- 6–9 yearsas atechno‑functionalconsultantonFinacle or OracleFlexcube(FCUBS), leadingmulti‑modulechanges (deposits/lending/payments).
- StrongSQL/PL‑SQL,Unix/shell, and core banking data model knowledge;hands‑onwithAPI/MQ/batchintegrations and reconciliation.
- Proventrack recordinUAT/go‑liveleadership,cutover planning, andproduction stabilization.
- Solid understanding ofregulatory/compliancerequirements:RBI,KYC/AML,FATCA/CRS,NPCI(payments), andIRAC/NPAnorms.
Preferred skill sets
- Finacle: Experience withFinacle Integrator (FI), custom components/reports, and performance tuning.
- Flexcube: Deep understanding ofFCUBS/OFSdata model; experience withparameter migrationand release packaging; familiarity withOBDX(digital channels).
- Paymentsexpertise(UPI/IMPS/NEFT/RTGS), reconciliation & settlements; awareness ofISO 8583andISO 20022mapping.
- Familiarity withDevOps/CI‑CDpractices, Git/SVN; tools such asJira/Confluence,ServiceNow(or equivalent).
- Certifications (ITIL/PMP/PRINCE2/Scrum) andLean/Six Sigmamindset.
- StrongExcel&PowerPointfor management communication and governance forums.
Years of experience required
6-9years of experience
Education qualification
Be/btech/mba
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required: Bachelor of Engineering, Master of Business Administration
Degrees/Field of Study preferred
Certifications (if blank, certifications not specified)
Required Skills
Oracle Flexcube Retail Banking
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, AI Fluency, AI-Human Collaboration, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Coaching and Feedback, Communication, Creativity, Digital Tooling, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity {+ 24 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not Specified
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date
July 1, 2026
Job description provided by PwC.
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